Roto-Rooter Plumbing & Water Cleanup
Plumber · Philadelphia, PA · Open 24 hours per Google listing
Our verdict
4.8★ across 941 reviews, 100% positive in 5 sampled — camera diagnostics, 6-month guarantees, and arrival within 2 hours of call cited across drain, sewer, and toilet jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Philadelphia, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Arrived within 2 hours on a pre-Christmas call; technician offered discount beyond online coupon and noted 6-month workmanship guarantee
1 cited review
“He gave me an estimate and when I gagged, he gave me a discount that was better than their on-line coupon. He also made sure to tell me the work came with a 6 month guarantee.”
Technicians praised for staying until problem confirmed resolved and using camera to investigate root cause after clearing sewer line
1 cited review
“Sean came to my house having already read the notes from the previous service calls. I found that noteworthy because he came with knowledge of the history and also with a clear sense that we had not yet identified the root cause of the problem.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Diagnosed and saved cost: Mike found fix without ripping up floor that another plumber said was required
1 cited review
“Mike (4893) was prompt, knowledgeable, friendly, and has a great sense of humor. He also saved me a lot of money because another plumber told me I would have to get my kicked ripped up to fix my drain pipe.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Worked with Mike, extremely personable, knowledgeable and thorough. Helped me through a kitchen sink clog and snaking of the drain. Wouldn’t leave until he knew the problem was handled and I was satisfied with the work. He was a great from start to finish and an asset to your team.”
“Roto-Rooter came within 2 hours of when I called. Having a backed up kitchen sink 2 days before Christmas is not fun. The technician was great! He gave me an estimate and when I gagged, he gave me a discount that was better than their on-line coupon. He also made sure to tell me the work came with a 6 month guarantee. My regular plumber's is only 2 months. He quickly started to work and removed the clog from …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 941 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: National Park · Philadelphia · Moorestown · Berlin