Lance Plumbing - Saratoga - Plumbing services
Plumber · Saratoga Springs, NY
Our verdict
Owner Roy responds within an hour to emergency calls and consistently delivers professional work on complex jobs, with 10-year customer retention and fair pricing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 12 plumbers we've reviewed in Saratoga Springs, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: Owner Roy arrived within one hour of call on a weekend plumbing problem
1 cited review
“Owner Roy was at our home within an hour”
Long-term customer retention and trust: One customer has used Lance Plumbing for 10+ years across multiple projects and boiler maintenance
2 cited reviews
“Convinced manufacturer warranty repairs were covered under warranty”
“They were so professional! Still working great”
Handles complex retrofit work: Successfully repaired and upgraded cast iron plumbing in 1850s home with old infrastructure
1 cited review
“The job was done quickly and done right”
Manufacturer warranty advocacy: Proactively negotiated manufacturer warranty coverage for customer's tankless water heater when initial claim was denied
1 cited review
“Convinced manufacturer warranty repairs were covered under warranty”
Fair pricing: Commercial client explicitly noted 'their price was fair' on substantial showroom project
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thank you, Lance Plumbing! The team came out on short notice to my 1850s home to repair and upgrade an old cast iron bend under my upstairs bathroom. They were professional, friendly, and efficient, and got right to work. The job was done quickly and done right. I highly recommend Lance Plumbing for any of your home plumbing needs—10/10!”
“I have used Lance Plumbing over the last 10 years and have always received highly professional repairs and great customer service. When my 7 year old tankless water heater developed problems Lance Plumbing convinced the manufacturer that the repairs were covered under warranty after they initially resisted approving warranty repairs. Lance Plumbing is an excellent company and highly recommended.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 20 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Own Lance Plumbing - Saratoga - Plumbing services?
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Nearby: Saratoga Springs