Jack Hall Plumbing & Heating, Inc.
Plumber · Saratoga Springs, NY · Open 24 hours per Google listing
Our verdict
Excellent responsiveness and workmanship on HVAC installations with zero pricing transparency—the 0/100 pricing fairness score suggests either complaints not captured in these reviews or a systematic data issue.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 12 plumbers we've reviewed in Saratoga Springs, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently meets or beats scheduled arrival times; 2 reviewers explicitly praised punctuality and advance notice of appointment windows
1 cited review
“scheduled arrival dates strictly adhered to”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast emergency response; responded immediately when furnace failed before a cold weekend, and same-day mobilization on another urgent furnace breakdown
1 cited review
“responded very quickly to get us going”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough estimates with detailed explanations; 2 reviewers noted comprehensive walkthroughs of scope and post-completion instruction on equipment operation
2 cited reviews
“estimate was thorough and explained everything”
“pictures can't show how nice the workmanship is”
High-quality installations with attention to detail; reviewers noted neat, organized work, meticulous cleanup, booties worn to protect floors, and pro-active code corrections beyond original scope
3 cited reviews
“pictures can't show how nice the workmanship is”
“scheduled arrival dates strictly adhered to”
“responded very quickly to get us going”
Quality assurance follow-ups; senior technician walk-throughs after completion to verify workmanship
2 cited reviews
“scheduled arrival dates strictly adhered to”
“pictures can't show how nice the workmanship is”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 while all other dimensions score 91–94 and all 5 reviews are 3–5 stars. This extreme discrepancy suggests either missing negative reviews on pricing, a data collection error, or undisclosed cost overruns not mentioned in these particular testimonials. Verify pricing practices before committing.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Chose Jack Hall after seeing quality of their work from pictures on their website.Devin whom gave the estimate was very personable and down to earth. He explained in detail what the whole process intailed and even followed up with a walk through on completion to answer any questions and run us through the operation of the boiler. Even the pictures I posted can't show how nice the workmanship is. The installers JH …”
Positive
“Thank you to Jack Hall Plumbing and Heating during our time of need! Our furnace broke down at a very inconvenient time and they responded very quickly to get us going. During the repair we noticed a few other issues that, for a 24 year old furnace, made more sense to replace the entire unit than throw more money at it. Dane and Zack were very professional and courteous with the removal of the old unit and install …”
“The team was incredibly helpful and responsive when our furnace died just days before a brutally cold weekend. They were flexible and accommodating, doing everything they could to get the job done as quickly as possible. Everyone was friendly, showed up on time each day, and did an excellent job with the installation. We also really appreciated how thoroughly they cleaned up afterward.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 294 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Saratoga Springs