J H Bollweg & Sons Inc
Plumber · Warrenville, IL
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Our verdict
4.4 stars from 14 reviews; reviewConsistency=0.04 — extreme polarization with 2 of 5 sampled being 1-star; 1-star reviews allege incomplete water heater repair with broken parts billed to customer, and an auction transaction dispute alleging theft.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast sub-hour response: responded within 2 hours and on-site within the hour for a deep kitchen pipe blockage, fixed in ~30 minutes at expected price.
1 cited review
“The plumber responded to my message within 2 hours and was at my home within the hour. I had a pipe blocked deep in the plumbing from my kitchen, and he had It fixed in about half an hour. Friendly & professional, and the price was just as I expected.”
Reasonable pricing for routine work: described as 'very thorough and competent' charging reasonable prices in 2 of 5 sampled positive reviews.
1 cited review
“These people are very thorough and competent and charge reasonable prices.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star (2025): technician (Jeff) started water heater replacement, couldn't complete it, billed $295 for parts he broke or couldn't reinstall — customer had to hire another plumber. Jeff described as 'incredibly rude' to customer and their mother.
“Jeff came out to replace my water heater but after starting to take it apart, found it he wasn't able to complete the work. He then continued to 'put it temporarily back together.' I then had to pay $295 for items that he broke and or couldn't be put back on the water heater.”
Red flag
1-star (2022): business owner listed tools at auction, allegedly removed items after sale, then blamed it on a brother and refused to honor the transaction.
Cited in 1 of the 5 reviews we analyzed.
ReviewConsistency=0.04 — extremely polarized ratings; 2 of 5 sampled are 1-star, and negative sentiment=40% across 5 reviews.
“Jeff came out to replace my water heater but after starting to take it apart, found it he wasn't able to complete the work. He then continued to 'put it temporarily back together.' I then had to pay $295 for items that he broke and or couldn't be put back on the water heater.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Terrible services! I’d stay away from them. Jeff came out to replace my water heater but after starting to take it apart, found it he wasn’t able to complete the work. He then continued to “put it temporarily back together.” I then had to pay $295 for items that he broke and or couldn’t be put back on the water heater. I now hired a professional plumber to come out and complete the job professionally and to …”
“The owner of the company listed A bunch of plumbing tools on a online auction website I purchased the tools for a very inexpensive price that he wasn’t happy with he made that very well known when I got there to pick them up it was obvious he stole some of the tools back and when I confronted him on it he blamed it on his brother and still won’t make good on the deal he made even though I paid him …I got robbed by a …”
Positive
“These guys always do a great job at a fair price. I'd recommend them highly!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2025.
Should you hire J H Bollweg & Sons Inc?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own J H Bollweg & Sons Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
J H Bollweg & Sons Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Aurora · Geneva · Plainfield · Big Rock