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Home Services at The Home Depot

Pittsfield, MA
3.3(7 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

Conditional emergency service: 1 of 3 reviews explicitly warns that 24/7 emergency claims are false unless you purchase from Home Depot first.

Trust Score: 0/100 · Based on 7 reviews

How they score across what matters

Based on 3 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 7 Reviews Tell Us

Emergency Response

Misleading emergency availability: advertises 24-hour emergency service but only honors it if Home Depot sells you the equipment; customers without Home Depot products must wait until 8am.

What To Watch Out For

Misleading emergency availability: advertises 24-hour emergency service but only honors it if Home Depot sells you the equipment; customers without Home Depot products must wait until 8am.

Search result spam: appearing in plumber search results despite being a retail store, not a plumbing service provider.

Conditional emergency service: 1 of 3 reviews explicitly warns that 24/7 emergency claims are false unless you purchase from Home Depot first.

Customer reviews

Reviews from Google, Yelp & more

J
james burke

My mother Asunta Burke visited your store this afternoon and I wanted to thank you for your terrific service. Her plumber had purchased a dehumidifier last year and it never worked. She tried numerous times to have him either fix it or return it. He never followed through. Today she went to your store thinking she would have to purchase a new one. The store mgr. Chris Sompi and Master Plumber Forist McLain not only gave her a new one at no charge but followed her home and installed it. She wanted to thank these two men for the excellent customer service. I also emailed your corporate office as they should be aware of the great team in Pittsfield. My mother is 89 years old and is handicapped. Your employees put a smile on her face. Thanks again, Jim Burke

L
loretta allison

It says they're open twenty four hours for emergency service but only if they sell you the water heater. Otherwise you're on your own until eight a m the next day , even though they're supposed to be open twenty four hours.

M
M. Fares

Looking for a Plumber - why is this in my search results? They need to stop keyword spamming for free advertising! Unless Home Depot will send someone out to my home to fix drains and pipes they should not show up on searches for Plumbers!

Business details

Phone
(844) 476-2140
Address
555 Hubbard Ave, Pittsfield, MA 01201, USA
Hours
Varies — check website

Service area

Based in Pittsfield. Serves 1 nearby cities within 20 miles:

Last updated July 7, 2026 · Data from Google Reviews
0

Home Services at The Home Depot

3.3$
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