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Herdman Plumbing Heating & Cooling

Bremerton, WA
5(841 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 841 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 841 Reviews Tell Us

Emergency Response

5 of 5 reviews praise fast same-day or emergency responsiveness, with Christopher and Brett explicitly mentioned for rushing to restore water service

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

All 5 reviews highlight professionalism and clear communication, with named technicians (Christopher, Ken, Jim, Christian, Brett) praised for patience and explaining work

Communication

5 of 5 reviews praise fast same-day or emergency responsiveness, with Christopher and Brett explicitly mentioned for rushing to restore water service

All 5 reviews highlight professionalism and clear communication, with named technicians (Christopher, Ken, Jim, Christian, Brett) praised for patience and explaining work

Pricing

4 of 5 reviews cite fair or competitive pricing, with one reviewer comparing 5 quotes and selecting Herdman as best value, saving $1k+ versus longtime vendor

Fast ResponderFair PricingClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

A
Angelica Serna

Had a fantastic experience with Christopher and Ken with the diagnosis, removal and replacement of my electric water heater. My problem was an outdated, rusted-through 80gal water heater that had leaked through, shorting the power switch off, and was continuing to leak into my garage. The solution was the complete replacement of the water heater (with a 50gal + expansion tank), the cold water shut-off valve, and metal stand to bring everything up to code. Both guys were friendly, professional, and extremely patient with explaining the process before and after the job was completed. Christopher expressed not wanting to leave me without hot water for much longer and was able to work me in to their busy day which I appreciate so much. These guys are dedicated to providing their customers with a positive experience through their hard work and skill. Shout out to Christopher and Ken! I will definitely be reaching out to Herdman Plumbing for future projects/repairs.

J
Joy Ous

Herdman was our last final call of help so late in the day to get same day service for a water kitchen sink pipe leaking. Our mediation/restoration company: Poseidon Restoration (AWESOME company!) removed our kitchen cabinet and found a screw through the water pipe, from years of the cabinet being nailed to the wall. After the cabinetry removal water sprayed everywhere from the hole in the pipe, causing our whole house to be on shut down of any water. Herdman had Christopher come out and help during our emergency water leak. From scheduling on the phone and time of service Herdman was very professional, helpful, and understanding. We would have been without any water until the next business morning with other local plumbing companies. Herdman made time for us and understood our need to keep the water on and get our pipe fixed for our family to use water for after school/evening time. Christopher went above and beyond helping us and checking out another issue we were having. He did a clean, thorough, quick, efficient job of restoring our pipe to working order and getting our washer back to working! Miraculous service in our emergency time of need!! Not sure on price comparison, but discount was helpful, and service was above and beyond. Would not hesitate to call this plumbing company again, when local competitors were booked/unable to respond to our location. Thankful and blessed for the care, great communication, and excellent job well done! 🫶😀 10/10⭐

J
Jodie Ryan

Jim and Christian were so professional, dedicated to detail and clear communication. I couldn’t be happier with the installation they did of my whole home water filtration system. They also replaced old plumbing under my kitchen sink and brought the water heater up to code. They worked a long day and said they enjoyed the challenge! I will def request them again in the future!

D
Dominick Colangelo

Brett’s Exceptional Plumbing Service Expertise and Professionalism Brett is an outstanding craftsman and a highly skilled plumber. His work under my house was thorough and professional, even in challenging conditions. He had to operate in a cramped and wet environment caused by a leak, yet remained efficient and focused on delivering quality service. Clear Communication and Customer Focus Throughout the repair process, Brett ensured we were well-informed by sharing all necessary details and patiently answering every question we had. His commitment to customer service was evident and greatly appreciated by both my wife and myself. Efficiency and Problem Solving Brett quickly identified and repaired a broken 'T' pipe in less than two hours. He also offered valuable suggestions regarding the damaged insulation beneath our house, providing guidance for future repairs. Outstanding Experience Both my wife and I enjoyed Brett’s company and appreciated his dedication despite the difficult working conditions. His professionalism, efficiency, and excellent customer service have earned our trust, and we look forward to having him handle all our plumbing needs in the future. Significant Savings with Emergency Repair and Plumbing Program When we experienced an emergency water leak, the technician ensured that we were charged a very fair price for the repair, ultimately saving us a substantial amount of money. In addition to this immediate relief, we were able to save even more by enrolling in their special plumbing program. This program is designed to offer considerable ongoing savings, and we highly recommend asking them about it if you want to maximize your cost efficiency for plumbing services. Thank you for your service and expertise!

V
Valar Morghulis

I am completely amazed of level of service and pricing I received for all of the work that was done for my home. Out of 5 quotes I received from local plumbing companies Herdman came to the top of the list without a question. Even some “company” that I had I professional working relationship with for many years came in nearly $1k over Herdman plumbings estimate for less amount of work. (Cough!!…Westsound…plumbing…cough!!!!) Brett came out same day that I called, no charge to come out and give an estimate. Insane how swift plumbing charges $120 just to get an estimate?!?! Anyways, I’m very pleased with how professional and quickly Brett and Chris did the work in my home. Not going with any other plumber or plumbing company moving forward. Bretts my plumber, and Herdman plumbing will my go to company. An Thanh

Business details

Phone
(360) 698-4147
Address
5454 NW Caitlin St, Silverdale, WA 98383, USA
Hours
Varies — check website

Service area

Based in Bremerton. Serves 4 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Herdman Plumbing Heating & Cooling

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