Gold Medal Service - Air Conditioning, Heating, Plumbing, & Electrical
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite all 5 analyzed reviews being 5 star with no mention of high costs or billing disputes; this severe discrepancy suggests either a data error in scoring methodology or hidden pricing complaints not reflected in the provided reviews
Trust Score: 0/100 · Based on 6023 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 6023 Reviews Tell Us
Emergency Response
5 of 5 reviewers praise fast response and completion speed, including next-day service on weekend calls and same-day full system installations
Emergency and same-day calls
What To Watch Out For
Not enough data to identify pricing or billing concerns from reviews; dimension score of 0 for pricing_fairness is unexplained by provided evidence
Pricing fairness dimension scored 0/100 despite all 5 analyzed reviews being 5 star with no mention of high costs or billing disputes; this severe discrepancy suggests either a data error in scoring methodology or hidden pricing complaints not reflected in the provided reviews
Quality & Professionalism
5 of 5 reviewers highlight professional communication and detailed explanations of work and equipment
4 of 5 reviewers mention cleanliness, respect for home, and attention to safety during work
Communication
5 of 5 reviewers highlight professional communication and detailed explanations of work and equipment
Pricing
Not enough data to identify pricing or billing concerns from reviews; dimension score of 0 for pricing_fairness is unexplained by provided evidence
Customer reviews
Reviews from Google, Yelp & more
Ahmed and his team performed a/c mini split and water heater installation in one day of hard work. Was a rainy day, and they kept the house extremely clean. All three were extremely courteous and helpful in explaining how to operate new equipment.
Alex Rivera from Gold Medal Service did an excellent job installing our new gas water heater. He was very professional, knowledgeable, and explained everything in clearly and in simple language from start to finish. The installation was timely, smooth, clean, and done with great attention to safety. I really appreciate the added features like the water alarm and shut-off valve for peace of mind. Highly recommend Alex Rivera for reliable and quality plumbing service from Gold Medal Service.
Overall just amazing service from start to finish Gold Medal exceeded the mark. First off a huge thank you to Shane Sweeny and his expertise in the sales process. He came out late on Saturday when our heat was down and we were surviving on workarounds and space heaters. Made the process smooth and as painless as possible. He went to bat for us and really helped us out. Our installers came out right on time first thing Monday despite the horrible cold 🥶. Ivan and his partner (sorry I missed your name) were extremely professional taking sure to communicate the process and keeping our home safe from any damages as they worked. They were very respectful and most importantly we have a full system in a day! Heating and cooling in just one day and my family is sitting comfortably again. Special shout-out to Jason for recommending the company!
I called Gold Medal because my water heater was leaking and the pipes were calcified and causing corrosion. Noel Garay was assigned to assess the damage and quote a price for remediation. Noel was very polite and knowledgeable. He thoroughly explained the chemistry of what caused the initial issues and what the repair would entail. Noel answered all my questions/concerns and made me feel comfortable hiring him to do the job. He was able to fit me into his schedule as soon as the next day and was done with the repair in an hour. The difference was night and day! I am very pleased with Noel’s work and wouldn’t hesitate to call Gold Medal in the future!
Gold Medal has been excellent to work with. We used them three years ago for our furnace and HVAC, so they were the obvious choice when we needed our hot water heater replaced. I called on a Sunday, they came out the very next day, and the job was completed within 24 hours. The entire process was fast, easy, and stress-free from a homeowner’s perspective. Communication was clear, everything was handled professionally, and there were no surprises. Reliable, efficient, and easy to work with. I’d highly recommend Gold Medal and will continue using them for future heating and HVAC needs.
Business details
Service area
Based in South Brunswick. Serves 27 nearby cities within 20 miles:
Gold Medal Service - Air Conditioning, Heating, Plumbing, & Electrical