Frazier Plumbing,INC
Plumber · Bristol, TN · Open 24 hours per Google listing
Our verdict
Fast emergency responder with strong customer loyalty, but two catastrophic water heater installations raising serious safety concerns about competency and honesty.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Bristol, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently available for emergency calls; multiple reviewers praise after-hours responsiveness and reliability during urgent situations
1 cited review
“always been available for emergency work”
Pricing significantly undercuts competitors; one reviewer received quotes of $2,500–$3,500 from other plumbers but paid less than $1,700 to Frazier
1 cited review
“Fraizer charged me less than $1700”
Efficient execution on routine work; one reviewer reported 20-minute toilet leak repair with professional cleanup and affordable pricing
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two separate reviews (40% of sample) describe identical catastrophic water heater installation failures: drilled screws directly into tank, failed to shut off water supply, caused property flooding, and refused refund—one case resulted in court action
“drilled screws into water heater, flooded property, lied about it”
Cited in 2 of the 5 reviews we analyzed.
Red flag
Alleged dishonesty: reviewers claim Frazier posted false information on Facebook and Google Maps claiming perfect installation after causing documented property damage
“drilled screws into water heater, flooded property, lied about it”
Red flag
Potential unlicensed work: one reviewer questioned whether assistant on water heater job appeared unlicensed
“drilled screws into water heater, flooded property, lied about it”
Communication issues; one reviewer notes difficulty obtaining response and transparency during dispute resolution, requiring court involvement
“drilled screws into water heater, flooded property, lied about it”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If negative stars were possible, this man would deserve all of them. Hiring him was one of the biggest mistakes I’ve ever made. I paid him $11,000 for a water heater installation, and what he delivered wasn’t just bad — it was dangerous and completely incompetent. He drilled screws directly into the water heater, didn’t even shut off the water, and ended up flooding my entire property. The damage was …”
“If I could give negative stars, I would. This man is flat-out dangerous and has no business doing any kind of installation work. I paid him $11,000 to install a water heater, and what he did was beyond unacceptable — it was straight negligence. He drilled screws directly into the water heater, didn’t even bother to shut off the water, and ended up flooding my entire property. The amount of damage he caused was …”
Positive
“I got 3 quotes and Frazier was the only reasonable one. Hometown wanted to charge me $3500 for the water heater. Tommie's plumbing wanted $2500. Fraizer charged me less than $1700. He did such a good job. I had him fix my leaky toilet, fix a drain, a faucet, and put in our new toilet and bidet. He is a good Christian man with reasonable prices without an overinflated marketing budget. I am going to get a reverse …”
“I have used Andrew for several issues and he has always been available for emergency work and responsible in making sure things were done right. I referred him to my mother in law and she was very happy with his help which scored me some points with her, thanks Andrew!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 32 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Frazier Plumbing,INC?
Best for
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.