Fletcher Plumbing, Heating, & A/C Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 360 reviews
Our Verdict
#10 of 15 in Newark, DE
- Emergency and same-day calls
- Drain and sewer work
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 360 Reviews Tell Us
Emergency Response
All 5 reviews praise responsiveness and speed—technicians arrive quickly even during emergencies and off-hours situations
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing fairness scored 0/100 across reviewed data—no reviews mention competitive pricing or fair estimates; this dimension appears structurally problematic in the data
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
4 of 5 reviews specifically mention thorough, efficient, meticulous workmanship and attention to cleanup
Communication
All 5 reviews praise responsiveness and speed—technicians arrive quickly even during emergencies and off-hours situations
Consistent communication and transparency: technicians explain issues clearly, walk through options without pressure, and follow up after service
Pricing
Pricing fairness scored 0/100 across reviewed data—no reviews mention competitive pricing or fair estimates; this dimension appears structurally problematic in the data
Customer reviews
Reviews from Google, Yelp & more
Andrew & Bailey were very efficient. Both took extra care to get the job done correctly. The clean up was done to our satisfaction. Thank you 4 doing an outstanding job. Here at Champions Club, our administrator, Tina Davis recommended this company which many residents continue to use frequently. We will continue to call with concerns in the future. Thank you, Ralph & Candy Carrales
We have been using Fletcher for many years and they have always provided great service. My recent experience was was nerve-wracking with my heater blowing cold air during the coldest days we've had in years. The tech was here quickly, explained everything that was happening and exactly what he was doing to identify the issue and best plan forward. He was professional and personable and I was so relieved to feel that warm air blowing again! I also received a follow-up call to ensure everything was still running properly. Highly recommend this team!
Fletcher Plumbing, Heating & Air is HANDS DOWN the best company in DE. From the first phone call to the final walkthrough, everything was handled with professionalism, honesty, and care. The technicians arrived on time, explained the issue clearly, and walked me through my options without any pressure. The work itself was done efficiently and meticulously—they treated my home with respect and left everything spotless when they were done. Special thanks to Brian, Andrew, Jordan and Greg for taking care of us.
This went from a super stressful situation with nothing but bad news to a manageable break. My furnace is 9 years old so not new but not exactly old. About 6-7 years ago I started having problems with the air being pushed through the vents and had some quick big hvac company come out. The tech ended up banging the life out of this wheel and housing because he couldn’t get it out. Wasn’t about to have the same company come out after the assault I witnessed (RIP old wheel, motor and housing). After looking at reviews I chose Fletchers and eventually was up and running again. Fast forward to about a week ago, no more air 😭 Just had a new AC unit installed so maybe that’s it… nope. It’s the same issue as before. To begin I was extremely frustrated, not going to lie. I thought this was fixed. But something ended up slowly coming loose and it all went down hill from there. Brian Fletcher and the super knowledgeable tech Jason helped simmer my anxiety spiraling, explained everything, got down on the floor with me to show me the major damage, and have been honest with me. Still no air, but the wheel got bent while being shaken around in there so fingers crossed the new one comes in quickly and in tact so the install goes smoothly. Really appreciate the time Brian took with me as a customer. It’s clear that he takes pride in the work they do.
We wanted to give props to Fletchers and Chuck Guessford for helping us out with a recent plumbing issue. Fletchers was able to get Chuck to our house right after New Years for a clogged kitchen sink and much needed sink piping replacement. Chuck was extremely thorough and professional and most of all did not mind all of our questions. After his initial diagnosis, Chuck came back after hours, when he was not on call, to snake the line, finishing up after 9pm. Then Chuck was able to come back out the following week and address our non-critical pluming issues and did a great job, including installing a brand new kitchen faucet that we are very pleased with. Thank you to Fletchers and Chuck for helping us out and making it a great experience!!!
Business details
Service area
Based in Newark. Serves 3 nearby cities within 20 miles:
Fletcher Plumbing, Heating, & A/C Inc.