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Fletcher Plumbing, Heating, & A/C Inc.

Newark, DE
4.7(360 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 360 reviews

Solid pickSolid pick
4.7Google

Our Verdict

Hire with Conditions

#10 of 15 in Newark, DE

Best for
  • Emergency and same-day calls
  • Drain and sewer work
  • Emergency and burst pipe repair
Avoid if
  • You're highly price-sensitive

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need fast same-day or after-hours response

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 360 Reviews Tell Us

Emergency Response

All 5 reviews praise responsiveness and speed—technicians arrive quickly even during emergencies and off-hours situations

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Pricing fairness scored 0/100 across reviewed data—no reviews mention competitive pricing or fair estimates; this dimension appears structurally problematic in the data

1 review mentions membership programs or upselling

Upselling concerns

Quality & Professionalism

4 of 5 reviews specifically mention thorough, efficient, meticulous workmanship and attention to cleanup

Communication

All 5 reviews praise responsiveness and speed—technicians arrive quickly even during emergencies and off-hours situations

Consistent communication and transparency: technicians explain issues clearly, walk through options without pressure, and follow up after service

Pricing

Pricing fairness scored 0/100 across reviewed data—no reviews mention competitive pricing or fair estimates; this dimension appears structurally problematic in the data

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Candy Carrales

Andrew & Bailey were very efficient. Both took extra care to get the job done correctly. The clean up was done to our satisfaction. Thank you 4 doing an outstanding job. Here at Champions Club, our administrator, Tina Davis recommended this company which many residents continue to use frequently. We will continue to call with concerns in the future. Thank you, Ralph & Candy Carrales

L
Lynn Robinson

We have been using Fletcher for many years and they have always provided great service. My recent experience was was nerve-wracking with my heater blowing cold air during the coldest days we've had in years. The tech was here quickly, explained everything that was happening and exactly what he was doing to identify the issue and best plan forward. He was professional and personable and I was so relieved to feel that warm air blowing again! I also received a follow-up call to ensure everything was still running properly. Highly recommend this team!

S
Stephen Corso

Fletcher Plumbing, Heating & Air is HANDS DOWN the best company in DE. From the first phone call to the final walkthrough, everything was handled with professionalism, honesty, and care. The technicians arrived on time, explained the issue clearly, and walked me through my options without any pressure. The work itself was done efficiently and meticulously—they treated my home with respect and left everything spotless when they were done. Special thanks to Brian, Andrew, Jordan and Greg for taking care of us.

T
Tiffany Youngs

This went from a super stressful situation with nothing but bad news to a manageable break. My furnace is 9 years old so not new but not exactly old. About 6-7 years ago I started having problems with the air being pushed through the vents and had some quick big hvac company come out. The tech ended up banging the life out of this wheel and housing because he couldn’t get it out. Wasn’t about to have the same company come out after the assault I witnessed (RIP old wheel, motor and housing). After looking at reviews I chose Fletchers and eventually was up and running again. Fast forward to about a week ago, no more air 😭 Just had a new AC unit installed so maybe that’s it… nope. It’s the same issue as before. To begin I was extremely frustrated, not going to lie. I thought this was fixed. But something ended up slowly coming loose and it all went down hill from there. Brian Fletcher and the super knowledgeable tech Jason helped simmer my anxiety spiraling, explained everything, got down on the floor with me to show me the major damage, and have been honest with me. Still no air, but the wheel got bent while being shaken around in there so fingers crossed the new one comes in quickly and in tact so the install goes smoothly. Really appreciate the time Brian took with me as a customer. It’s clear that he takes pride in the work they do.

J
John Collins

We wanted to give props to Fletchers and Chuck Guessford for helping us out with a recent plumbing issue. Fletchers was able to get Chuck to our house right after New Years for a clogged kitchen sink and much needed sink piping replacement. Chuck was extremely thorough and professional and most of all did not mind all of our questions. After his initial diagnosis, Chuck came back after hours, when he was not on call, to snake the line, finishing up after 9pm. Then Chuck was able to come back out the following week and address our non-critical pluming issues and did a great job, including installing a brand new kitchen faucet that we are very pleased with. Thank you to Fletchers and Chuck for helping us out and making it a great experience!!!

Business details

Phone
(302) 653-0503
Address
18 Myrtle St, Smyrna, DE 19977, USA
Hours
Varies — check website

Service area

Based in Newark. Serves 3 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Fletcher Plumbing, Heating, & A/C Inc.

4.7$$$$
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