Benjamin Franklin Plumbing of Wilmington DE
Plumber · Wilmington, DE · Open 24 hours per Google listing
Our verdict
Arrives fast and explains work clearly—all 5 reviews are 5-star with consistent praise for communication and efficiency, though limited sample size prevents detecting pricing or reliability issues.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Philadelphia, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional communication: 3 of 5 reviewers specifically praise technicians for explaining work in understandable terms and welcoming questions during repairs
2 cited reviews
“They took the time to explain everything in a way we could actually understand.”
“Fixed the leak and all.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast responsiveness and punctuality: Multiple reviews highlight same-day or next-day scheduling with on-time arrival
1 cited review
“He was super helpful, kind, and efficient. He was also punctual.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing approach: One reviewer explicitly noted technicians 'did everything they could to get us a fix as quickly and affordably as possible, without cutting corners or upselling'
1 cited review
“They took the time to explain everything in a way we could actually understand.”
Quality workmanship across multiple service types: Reviews document successful leak repairs, main line clearing, camera inspections, and filter replacements completed on first attempt or with proper follow-up
1 cited review
“Fixed the leak and all.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My tech Chad came in diagnosing the issue and improving the results for our water system. Fixed the leak and all. !”
“Technician performed a fantastic job first go around. Nick informed me he highly recommended a jet after clearing the main, situation came back. He was correct, then he jetted the line and Sean showed me camera view. Great comradery between the two. Thank you”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,302 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Own Benjamin Franklin Plumbing of Wilmington DE?
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Nearby: Newark · Concordville · Hancocks Bridge · Harrisonville