F.H. Furr Plumbing, Heating Air Conditioning & Electrical
Plumber · Ashland, OR · Open 24 hours per Google listing
Our verdict
Extremely responsive with exceptional technician quality, but one review raises serious concerns about aggressive high-pressure sales tactics and misdiagnosis on HVAC systems.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Richmond, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise fast emergency response and same-day availability, including one during 100°+ heat emergency
2 cited reviews
“someone told us we can make it today”
“clearly explained what was going on and gave multiple repair options”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviews highlight technician professionalism, knowledge, and respect for property (shoe covers mentioned, thorough explanations, educational approach)
2 cited reviews
“clearly explained what was going on and gave multiple repair options”
“someone told us we can make it today”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviews specifically praise transparent communication with multiple repair options presented before upselling
2 cited reviews
“clearly explained what was going on and gave multiple repair options”
“someone told us we can make it today”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Aggressive high-pressure sales tactics documented: one reviewer reports technician claimed unnecessary replacement of second HVAC unit, repeatedly mentioned discounts to justify $38k+ pricing, made personal credit-score comparisons, and attempted to initiate financing application without explicit customer consent
“there is actually nothing wrong with the fan at all”
Red flag
One review describes condescending behavior and presumptive assumptions about customer creditworthiness based on age and recent home purchase
“there is actually nothing wrong with the fan at all”
One review reports misdiagnosis: technician claimed fan needed replacement when actual issue was a disconnected wire and dead animal—second opinion resolved for couple hundred dollars vs. $35,500 quote
“there is actually nothing wrong with the fan at all”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“What a SCAM. Was told that they knew immediately by just looking at the unit run that the fan was shot and needed to be replaced. Then we were told that because of our unit's age, it wasn't worth it to fix the fan and we just needed to replace the whole thing and since we had 2 units of the same age, we needed to just go ahead and do both since it was only a matter of time before something was wrong with the second. …”
Positive
“My technician, Mark Graham, was awesome! After inspecting my water heater issue and a bathroom leak, he clearly explained what was going on and gave me multiple repair options, ranging from the least expensive to more long-term solutions. He helped me choose the option that made the most sense for my specific situation while also considering what could prevent future issues. While he was working, I casually …”
“TLDR; F.H. Furr has extremely timely service with well-mannered and personable staff who do their due diligence, expect nothing from you, explain issues/educate as thoroughly as you’d like, and don’t prey on desperate situations. Well worth the $115 initial fee just to show up. On a 100°+ day, our AC went out and my young children and I slept all night sweating and uncomfortable. With another 100°+ day ahead of us, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 4,646 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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