Draft Electric & Plumbing Services
Fast Response
Reviewers confirm quick response
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Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored only 20/100 based on 1 complaint about unexpectedly high costs for emergency service—sample size is small, but the complaint is pointed and unresolved.
Trust Score: 0/100 · Based on 22 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 22 Reviews Tell Us
Emergency Response
Quick scheduling and after-hours availability: One reviewer praised next-day scheduling as 'very prompt,' and another mentions after-hours service for urgent repairs.
Emergency and same-day calls
High pricing with large final bills: One reviewer (70-year-old widow) reported a large amount due for after-hours service and explicitly warns against using them without adequate budget.
What To Watch Out For
High pricing with large final bills: One reviewer (70-year-old widow) reported a large amount due for after-hours service and explicitly warns against using them without adequate budget.
Pricing fairness dimension scored only 20/100 based on 1 complaint about unexpectedly high costs for emergency service—sample size is small, but the complaint is pointed and unresolved.
Quality & Professionalism
Long-term customer loyalty and consistent quality: 3 reviewers cite 15+ years of reliable service or repeated use, praising honesty and professional workmanship.
Professional, courteous staff: 4 of 5 reviews explicitly praise friendliness, professionalism, and courtesy from office staff and technicians.
Pricing
High pricing with large final bills: One reviewer (70-year-old widow) reported a large amount due for after-hours service and explicitly warns against using them without adequate budget.
Customer reviews
Reviews from Google, Yelp & more
Excellent service as always. Have used Draft Electric for over 15 years and highly recommend them for any repair or issue. Super friendly and professional. Honest and dependable!!!!!
I haven't needed to call their plumbing service in a while but I have used Draft Electric and Plumbing for a long time and they came out today to fix a broken water heater and I felt grateful as always for their knowledge and efficiency and the fact that I can trust them implicitly.
Extremely great service!! Really nice people. They even sent me a condolence card when my husband died. That meant the world to me.They will always have my business. Sometimes it's the little things.
Had a loose wire in outside light pile. They dug around yard. Fixed loose wite after hours. Had large amount due. Am 70 years old and widow. Would not recommend them unless have plenty money.
Had some electrical work done and called and spoke with Brandy who was very professional and courteous. Scheduled an appointment for the next day, which I thought was very prompt. Two individuals came the next morning and did the work in less than a half hour. They too were very professional and courteous. Great job, thanks Richard Davis
Business details
Service area
Based in Waynesboro. Serves 2 nearby cities within 20 miles:
Draft Electric & Plumbing Services