DeWolfe Plumbing, Heating & Cooling
Plumber · Worcester, MA · Open 24 hours per Google listing
Our verdict
4.8★ across 787 reviews (93 of 100 analyzed are 5-star) — DeWolfe is repeatedly cited for same/next-day diagnosis and returning at no charge to make jobs right.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Worcester, MA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same/next-day diagnosis and repair cited across many reviews (same-day-plumber=13, fast_response=19)
1 cited review
“Very courteous, friendly and professional. The repair was diagnosed and completed the same day. I'm very grateful.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Stands behind work — returned 'right back at no charge' to fix a lingering issue
1 cited review
“Once they completed the job and left we still had a little issue… they came right back at no charge and made it right.”
Thorough diagnosis praised (workmanship=21) — traced a 3-day 'bathtub leak' to the toilet and stayed late to fix it
1 cited review
“For three days I believed I had a problem with a bathtub leak. G figured out the leak was actually coming from the toilet and stayed late to fix it.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Photos sent in advance to avoid a wasted trip weren't passed to the tech, who arrived unprepared for a routine repair
“I sent them PHOTOS TO AVOID A PERSON COMING AND NOT DOING ANY WORK... I asked him if he brought the part, and if the office gave him the photos? He said no, so therefore he didn't have the VERY COMMON part.”
Office-to-tech handoff can fail — a customer who sent photos ahead had a tech arrive without the part for an 'easy' valve swap
“I sent them PHOTOS TO AVOID A PERSON COMING AND NOT DOING ANY WORK... I asked him if he brought the part, and if the office gave him the photos? He said no, so therefore he didn't have the VERY COMMON part.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I got this contact as a referral from my friend who owns a school. The technician was good and professional. He fixed the issue in 10 min. Was a minor block in a tube which he blew away with his mouth. However I was shocked with the price of $250 he charged for that. Really disappointed.”
“Called DeWolf to talk about changing a water mixer at the boiler. I sent them PHOTOS TO AVOID A PERSON COMING AND NOT DOING ANY WORK. With the photos, they could see this was a "PLUMBING 101 EASY REPAIR." Just bring the same mixer and change it. It's called Plumbing 101 that any plumber trainee could do. KILL THE WATER MAIN, DRAIN THE SYSTEM, CHANGE THE VALVE, AND REFILL THE SYSTEM, TEST WATER TEMP.. They arrived on …”
Positive
“The technician was great, professional and thorough.”
“I’ve been using Dewolfe plumbing for many years. They are always very professional, knowledgeable, and a pleasure to work with. Adrian did a beautiful job with my furnace. Thank you Adrian.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Should you hire DeWolfe Plumbing, Heating & Cooling?
Best for
- Emergency and same-day calls
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own DeWolfe Plumbing, Heating & Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Worcester · Auburn · Leominster · Devens