Derry Plumbing & Heating
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Budget-Friendly
Based on review analysis
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No significant concerns in reviews
Trust Score: 0/100 · Based on 213 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 213 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
4 of 5 reviewers explicitly mention professionalism, politeness, and staff going above expectations (teaching homeowner, staying until satisfied, owner involvement in crisis)
Communication
All 5 reviewers praise emergency responsiveness and same-day or next-day service, including weekend availability
Pricing
Transparent pricing and flexibility: quote honored past expiration date, multiple funding options offered, advance call with arrival time
Customer reviews
Reviews from Google, Yelp & more
We had a situation under the basement kitchen sink in the In-Law kitchen. My Tech just left and I couldn’t wait to say thank you to Dave and the Team for the quick emergency response on a Sunday. Tyler was amazing, professional and clearly experienced. I felt so confident as soon as he started laying out the options. I will be scheduling the rest of the recommendations he made immediately. I will definitely be requesting him for the job and will wait until he is available. He spoke very highly of the company and insisted that all the other Tech’s are wonderful as well. This was also the only company to show any sense of urgency. Thank you again and I hope this review serves your business well.
I had Eric and Shawn come out and work on my bathroom for an emergency leak. They were quick, professional, and personable with resolving my problem. I would recommend Derry Plumbing and Heating if you have any issues with the your plumbing or HVAC
Derry Plumbing and Heating was excellent to work with. I had some old cast iron piping in the basement that was starting to weep and leak. Steve came out and gave a quote that was much higher than anticipated. But this was the only company’s quote that included putting my only bathroom back together at the end of the project. And getting it all done in one day. Steve gave me all the options for funding and the company honored the quote even after the stated expiration date when it took me a little longer to get approved. The office staff made sure the contract was accurate after I decided to keep my existing vanity. On the day of the job, Eric called ahead and let me know what time they would arrive. Eric, Duvall and Shawn arrived on time, kept a neat workspace, cleaned up after, kept me informed of progress and roadblocks, finished on time despite roadblocks (old house challenges), tested everything and made sure I was happy before they left. Nice team. Good work.
I wish I could give this company TEN stars, they are PHENOMINAL! Recently, we were without heat for 7 days in negative degree weather. Our oil company did not want to deliver oil because they thought our tank was compromised. This caused a burst water pipe, which we hired Derry Plumbing and Heating to repair. They promptly came out and fixed the pipe. While we had no oil, they returned with some diesel and got our furnace up and running again. Working with the owner, Dave, he clearly cared and was concerned we were without heat for so long. He stepped in and worked directly with our oil company to ensure we got a fill. Just today, Adam from DPH came out to get the last of our hot water baseboards up and running. He took the time to teach me how to inspect the baseboards, showing me exactly where to feel for heat to ensure they were working correctly. I cannot give higher praise to Dave and his team for going above and beyond helping us in this crisis. Each person we worked with was professional, friendly, and very good at what they do. Thank you for the care and service you provided us.
When our hot water heater stopped working the day after Thanksgiving, we contacted Derry P&H to replace it. They came right out - that day - and hooked us up with a temporary hot water so that we were functional until the installation could be scheduled. Yesterday, Eric and Ethan were here at 8:00 AM sharp, and performed the installation quickly and professionally. They even laid down drop cloths so our floors didn't get dirty. We recommend Derry P&H - they're wonderful!
Business details
Service area
Based in Derry. Serves 14 nearby cities within 20 miles:
Derry Plumbing & Heating