Paul the Plumber - Nashua
Plumber · Derry, NH
Our verdict
Excellent craftmanship and lightning-fast response times, but pricing quotes appear dramatically inflated compared to market rates.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 14 plumbers we've reviewed in Derry, NH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise professional, courteous technicians who treat homes with care and respect
3 cited reviews
“Very professional and super friendly”
“They treat your home with respect and are very careful”
“from the time of the call for service and time of completion was exceptional”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast response and completion times noted by multiple reviewers, including same-day service for water heater installation
1 cited review
“from the time of the call for service and time of completion was exceptional”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship with attention to detail and cleanup after job completion
2 cited reviews
“They treat your home with respect and are very careful”
“from the time of the call for service and time of completion was exceptional”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review out of 5 analyzed specifically warns customers about bait-and-quote tactics and claims dramatically inflated labor rates, representing a critical pricing integrity concern despite 4.8 Google rating
“Total ripoff. Quoted me $251, then $900 for same toilet”
Significant pricing concerns: single reviewer quoted $251 for initial auger service and $900 for toilet removal/replacement (described as 'simple repair'), plus $550 for faucet cartridge replacement when comparable new faucet costs $125 at retail
“Total ripoff. Quoted me $251, then $900 for same toilet”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Total ripoff. Had a clogged toilet. Technician quoted me $251 to run an auger down the toilet. Told me if that did not work he would remove the toilet, unclog, and then replace with the same toilet. Quoted me $900 to remove and replace the same toilet. If I were not 83 years old and with a bad back I would do it myself. It is really that simple of a repair. While there I asked the tech for a quote to replace the …”
Positive
“This was the first time using Paul the plumber. We had Marc as our guy and he was fantastic! Very professional and super friendly. Would definitely recommend We had our new faucet put in and a new toilet Everything looks great.”
“We had plumbing and HVAC work done today. We cannot say enough about this company. We had Jake who did the plumbing and Colin and Zach who did the HVAC work. They are all professional, pleasant and thorough with the work they do. They treat your home with respect and are very careful when doing their work. They all went above and beyond to make sure we were satisfied with the work they did. Their work and kindness …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 167 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Paul the Plumber - Nashua?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.