Paul the Plumber - Nashua
Fast Response
Reviewers confirm quick response
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Confirmed by reviews
Premium
Based on review analysis
1 concern
One 1 star review out of 5 analyzed specifically warns customers about bait and quote tactics and claims dramatically inflated labor rates, representing a critical pricing integrity concern despite 4.8 Google rating
Trust Score: 0/100 · Based on 167 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 167 Reviews Tell Us
Emergency Response
Fast response and completion times noted by multiple reviewers, including same-day service for water heater installation
Emergency and same-day calls
What To Watch Out For
Significant pricing concerns: single reviewer quoted $251 for initial auger service and $900 for toilet removal/replacement (described as 'simple repair'), plus $550 for faucet cartridge replacement when comparable new faucet costs $125 at retail
One 1 star review out of 5 analyzed specifically warns customers about bait and quote tactics and claims dramatically inflated labor rates, representing a critical pricing integrity concern despite 4.8 Google rating
Quality & Professionalism
4 of 5 reviewers praise professional, courteous technicians who treat homes with care and respect
Thorough workmanship with attention to detail and cleanup after job completion
Pricing
Significant pricing concerns: single reviewer quoted $251 for initial auger service and $900 for toilet removal/replacement (described as 'simple repair'), plus $550 for faucet cartridge replacement when comparable new faucet costs $125 at retail
Customer reviews
Reviews from Google, Yelp & more
This was the first time using Paul the plumber. We had Marc as our guy and he was fantastic! Very professional and super friendly. Would definitely recommend We had our new faucet put in and a new toilet Everything looks great.
We had plumbing and HVAC work done today. We cannot say enough about this company. We had Jake who did the plumbing and Colin and Zach who did the HVAC work. They are all professional, pleasant and thorough with the work they do. They treat your home with respect and are very careful when doing their work. They all went above and beyond to make sure we were satisfied with the work they did. Their work and kindness is exceptional and we highly recommend this company.
Bob the Plumber techs did a great job and from the time of the call for service and time of completion was exceptional. Friendly, walked me through everything and cleaned up after job was completed. Very personable as well.
Total ripoff. Had a clogged toilet. Technician quoted me $251 to run an auger down the toilet. Told me if that did not work he would remove the toilet, unclog, and then replace with the same toilet. Quoted me $900 to remove and replace the same toilet. If I were not 83 years old and with a bad back I would do it myself. It is really that simple of a repair. While there I asked the tech for a quote to replace the leaking cartridge in my Moen kitchen faucet. I had already purchased the replacement cartridge and had planned on doing it myself. I nearly fell over when he quoted me $550 to make the repair. A brand new Moen faucet could be purchased at Lowes or Home Depot for $125. Beware, they will rip you off if you are not knowable.
All t he work done by Jake and his coworkers to install my new tankless water heater we're great. Definitely very pleased with the water heather that was installed. And how quickly they completed the work and cleanup, and removable of the old hot water tank. We're definitely calll Pauls plumbing for any other plumbing help that might be needed.
Business details
Service area
Based in Derry. Serves 13 nearby cities within 20 miles:
Paul the Plumber - Nashua