Roto-Rooter Plumbing & Water Cleanup

Had a problem with our pipe connected to the septic. Called to get someone out there and Tanya was very helpful and got a technician out there the next day. Leo came out and reviewed the problem and came back the next day to fix it. Great customer service. Will definitely use them again.

Joe Campisi from RotoRooter was amazing ! Quick response ! Knew exactly what happened. We noticed the plumber accidentally unplugged the sump pump to the apartment downstairs. It's different. I'm on City water and SEWER ! As soon as he said, " What does this plug go to " ? I almost died and said, oh my goodness, They unplugged the pump that needs to be plugged in at all times. As soon as tenant flushed her toilet water immediately started coming up from the pump. Thanks so much Joe !!! What a nice guy. They sent someone out to clean up too. He drove 45 minutes. I give them a 5 star 🌟 review ! I will definitely use them again if needed. Highly recommend !

They were fantastic. I called Momday and there was someone at my house Tuesday morning. The tech was friendly, knowledgeable and answered all my questions. Some of my issues were related to city services and when city workers showed up, the tech went to talk to them about the situation and I really appreciated that because the messaging was a lot clearer coming from him. The tech was very efficient and cleaned up after himself. Very positive experience. Would definitely call them again if needed.

The technician who came to my property was very helpful and that’s why they get two stars. Other than him, the service was poor. We had an appointment between 10-12. Around 11:50, we called to see what time the tech was coming. The person who answered said “you were on our list to call about a schedule change.” They unilaterally moved our appointment to 2-4 without the courtesy of a call. The reason was a truck broke which happens but the lack of a courtesy call was frustrating because we wasted our morning looking out for the tech. They clearly knew about the issue before 11:50 and made no effort to let us know. Unfortunate first contact with Roto Rooter.

Alan did a wonderful job! I never heard of this company and didn't know the difference between rooter vs plumber all I know they do similar jobs. I spotted a lot of positive reviews. Yes I was aware they will be expensive but plumber's are not known to be cheap. I was getting a new countertop and I needed him to disconnect everything underneath the double stainless steel sink in my condo. That only cost $125. I also ask him to check the toilets before he disconnected the sink and see if it normal and he explained about the two different buttons on top of the toilet. I am not use to having fancy toilet. Low water is normal. So it was free consultant. He came back Thursday after the kitchen countertop people installed the countertop Wednesday and reconnected the new single raise sink and faucets hand motion and a different drainer I bought from Amazon I didn't like the one it came with. I am very pleased with everything. It was extremely expensive but it was worth it.