Roto-Rooter Plumbing & Water Cleanup
Plumber · Derry, NH · Open 24 hours per Google listing
Our verdict
Excellent craftwork and responsive service, but expect premium pricing and occasional communication lapses on appointment changes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 14 plumbers we've reviewed in Derry, NH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong technical expertise—4 of 5 reviewers specifically praise technician knowledge and problem-solving ability
2 cited reviews
“Called Monday and someone at house Tuesday morning.”
“Extremely expensive but it was worth it.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast emergency response—multiple reviews report next-day arrival or quick dispatch even for complex jobs
1 cited review
“Called Monday and someone at house Tuesday morning.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Professional cleanup and courteous technicians—3 reviewers mention friendly demeanor and attention to post-job cleanup
2 cited reviews
“Called Monday and someone at house Tuesday morning.”
“Extremely expensive but it was worth it.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Appointment communication failures—1 of 5 reviews reports unilateral appointment rescheduling without courtesy notification, causing customer frustration
Cited in 1 of the 5 reviews we analyzed.
High pricing—2 of 5 reviews acknowledge expensive rates, with one reviewer noting costs were steep despite being satisfied with value
“Extremely expensive but it was worth it.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The technician who came to my property was very helpful and that’s why they get two stars. Other than him, the service was poor. We had an appointment between 10-12. Around 11:50, we called to see what time the tech was coming. The person who answered said “you were on our list to call about a schedule change.” They unilaterally moved our appointment to 2-4 without the courtesy of a call. The reason was a truck …”
Positive
“Had a problem with our pipe connected to the septic. Called to get someone out there and Tanya was very helpful and got a technician out there the next day. Leo came out and reviewed the problem and came back the next day to fix it. Great customer service. Will definitely use them again.”
“Joe Campisi from RotoRooter was amazing ! Quick response ! Knew exactly what happened. We noticed the plumber accidentally unplugged the sump pump to the apartment downstairs. It's different. I'm on City water and SEWER ! As soon as he said, " What does this plug go to " ? I almost died and said, oh my goodness, They unplugged the pump that needs to be plugged in at all times. As soon as tenant flushed …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 424 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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