Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
Plumber · Cedar Rapids, IA
Our verdict
Excellent emergency responder with strong technical skills, but watch out for aggressive pricing on parts and repairs beyond basic maintenance.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Cedar Rapids, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional after-hours responsiveness: 2 of 5 reviews explicitly mention late-night or short-notice service, with one reviewer noting they 'have always come even if at such short notice' at 12:46am
Cited in 2 of the 5 reviews we analyzed.
Fast turnaround on installations: one reviewer received a quote on 03/25/2026 and had a complete HVAC system installed by 03/28/2026 (3-day turnaround)
1 cited review
“Caulking applied heavily without clean beaded finish, gives somewhat sloppy appearance.”
Technician expertise and communication: 4 of 5 reviews praise specific technicians by name and highlight clear explanations of work; one reviewer calls their go-to technician 'absolutely great' and 'very knowledgeable'
1 cited review
“Caulking applied heavily without clean beaded finish, gives somewhat sloppy appearance.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Fair pricing on subscription maintenance: the monthly furnace/AC maintenance plan is described as 'fine' and 'fairly priced' for routine annual checks
1 cited review
“$20 part quoted at $350-450; competitor charged less than half with service call.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Aggressive parts markup on service calls: a ~$20 capacitor was quoted at $350-450 (17-22x markup); competitor charged less than half despite adding a separate service call fee. Reviewer explicitly characterizes this as 'predatory behavior'
“$20 part quoted at $350-450; competitor charged less than half with service call.”
Red flag
Pricing disparity for repairs vs. maintenance: reviewer advises 'if they find something, you're probably better off getting someone else to come and fix it,' signaling systematic overcharging on parts/repairs beyond included maintenance
“$20 part quoted at $350-450; competitor charged less than half with service call.”
Cosmetic workmanship issues on installations: caulking applied 'heavily without clean beaded finish, gives somewhat sloppy appearance' and sheet metal fit on cold air return lacked refinement
“Caulking applied heavily without clean beaded finish, gives somewhat sloppy appearance.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I use Dalton's monthly subscription service for furnace/AC annual maintenance. That service is fine and the technicians who have come to my house twice a year have always done this task acceptably. On my most recent A/C service, the technician found a capacitor that needed to be replaced & showed me the meter reading proving it. OK, that's fine. The issue is...that is a ~$20 part, which the technician had in his …”
Positive
“Excellent service. On time. Very polite and competent technician who explained what he was doing. Efficient. Checked my AC and cleaned my dryer vent here in the spring. I got the yearly plan where my heating system and water heater will be checked in the Fall. All one price.”
“Dalton is the only plumbing/heating/cooling company we would ever trust to work on our systems. They are professional, courteous, personable, and always explain issues and remedies. Also, we like the fact they wear booties over their shoes while in our home. Brad, Andy, and Connor are our “go to” servicemen.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 994 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Cedar Rapids · Center Point · Watkins