Clogbusters Plumbing And General Building
Plumber · Berkeley, CA · Open 24 hours per Google listing
Our verdict
3.0 stars (Google, only 4 reviews); 13 of 20 analyzed reviews are 1-star with surprise_fees in 3 reviews and poor_workmanship in 2 — a majority-negative profile with multiple billing fraud allegations.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 20 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Responds quickly to emergency calls: fast_response theme in 6 of 20 reviews; sent someone the same night when 4 other plumbers couldn't dispatch until later in the week.
1 cited review
“Had a plumbing emergency tonight, called 4 other plumbers who couldn't send someone out until later in the week before I found Clogbusters. They sent someone out right away, did an excellent job with a clog and an improperly installed pipe (installed by a different company), and they were very reasonably priced.”
Cited in 2 of the 20 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple billing fraud allegations: one reviewer documented being charged for 3x actual hours worked; another charged $300 for a diagnosis that could have been given by phone with no repair performed.
“Dishonest business practices and did a less than thorough job. Charged 3 times the hours that they actually worked. After fighting hard with them and showing proof they couldn't deny they finally adjusted their price but not everyone would know they'd been scammed.”
Cited in 2 of the 20 reviews we analyzed.
Red flag
Water heater job abandoned mid-work: shut water off, no replacement installed after 8 hours, promised return next day and did not come back per review.
“He arrives with two workers. They shut my water off and remove the old one. 8 hours later and several supposed trips to Home Depot, it still isn't fixed. His workers sat around my garage the whole time. He then tells me that there is an unexpected leak in my wall and has to charge me extra AND he is unable to complete the job until the next day.”
Red flag
Double-billing documented by reviewer: charged twice for same emergency visit when a warranty part required rescheduling.
Cited in 1 of the 20 reviews we analyzed.
65% negative sentiment across 20 analyzed reviews; surprise_fees cited in 3 reviews including one billing 3x the actual hours worked.
“Dishonest business practices and did a less than thorough job. Charged 3 times the hours that they actually worked. After fighting hard with them and showing proof they couldn't deny they finally adjusted their price but not everyone would know they'd been scammed.”
1 more cited review
“He arrives with two workers. They shut my water off and remove the old one. 8 hours later and several supposed trips to Home Depot, it still isn't fixed. His workers sat around my garage the whole time. He then tells me that there is an unexpected leak in my wall and has to charge me extra AND he is unable to complete the job until the next day.”
Cited in 3 of the 20 reviews we analyzed — 1 cited review not excerpted here.
Dispatcher unreachability documented: technician did not confirm appointment, dispatcher could not locate technician — job simply did not happen.
Cited in 1 of the 20 reviews we analyzed.
Keep it in proportion: these concerns are cited in 6 of the 20 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Very, very bad service. When communicating with this company, I was disrespected and ignored. I asked for a simple quote and was met with demeaning responses implying I couldn't 'comprehend'. Not sure why you would attack the intelligence of someone trying to hire your company. Details: A plumber from this company, recommended by Select Home Warranty, came out for a "diagnosis" and literally did nothing for us. He …”
“My home warranty insurance contacted Clogbusters Plumbing to help replace my kitchen faucet. When I reached out to confirm the appointment, the technician couldn't confirm. When I left a message, a dispatcher would return the call, but not able to find the technician. If they don't want to take the job, they should tell the insurance company directly. It's a total waste of time dealing with this company.”
“This place is a scam. You can't get a price quote because one they need to check it out, and two they want to come and do work and not tell you a price and then charge you a bunch of money upfront. This guy got to my place and I had actually just called him to say my toilet clog resolved itself. He insisted on coming in and checking it out to make sure nothing else was wrong, and I made the mistake of feeling bad …”
Positive
“Amazing service. Professional and he got it done. This man is our savior. Thank you from Breathe Health Center and Services!”
“Emergency situation needed help. Trash and water was backing up in my walk in shower. The plumbing in the house was backed up. Clogbusters came in a timely manner as promised and worked diligently, with expertise, kindness and professionalism to fix my plumbing problems. I am grateful for service you can trust and for some preventative tips on the website.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Across platforms
Should you hire Clogbusters Plumbing And General Building?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Clogbusters Plumbing And General Building?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Clogbusters Plumbing And General Buildingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Richmond · San Rafael · Daly City · Vallejo