Cedar Rapids Plumbing, Heating & Cooling
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Based on review analysis
1 concern
Critical disconnect: pricing_fairness dimension scored 0/100 while Google reviews are 4.9/5 with no pricing complaints visible. This suggests either hidden billing disputes, lack of transparency in initial quotes, or data collection issues that warrant direct price inquiry before emergency dispatch
Trust Score: 0/100 · Based on 95 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 95 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Pricing fairness scored 0/100 despite no explicit price complaints in reviews—pricing transparency or quote accuracy may be unclear; request detailed estimates before work begins
Critical disconnect: pricing_fairness dimension scored 0/100 while Google reviews are 4.9/5 with no pricing complaints visible. This suggests either hidden billing disputes, lack of transparency in initial quotes, or data collection issues that warrant direct price inquiry before emergency dispatch
Quality & Professionalism
5 of 5 reviews praise workmanship quality and attention to detail, including clean job sites and proper repairs
Staff demonstrate strong customer service and diagnostic expertise—one reviewer noted technician helped troubleshoot a non-plumbing issue with humor and professionalism
Communication
Exceptional emergency responsiveness—fitted in a same-day basement flood emergency and completed the job in under an hour
Pricing
Pricing fairness scored 0/100 despite no explicit price complaints in reviews—pricing transparency or quote accuracy may be unclear; request detailed estimates before work begins
Customer reviews
Reviews from Google, Yelp & more
Ryan did a great job putting a new element in the water heater,and a new popoff valve also..And had to drain the whole tank to replace the bottom element and never left anything in disarray! GREAT JOB!
Highly recommended, I called in yesterday due to our basement drain backing up and flooding our basement, they were able to fit us in today! They were very kind and completed the job so quickly! They said they were on their way at 12:30 and were done by 1:25!
Very happy with Ryan's customer service. . Ryan came over and helped us find the source of a lea even though it turned out to not be plumbing related. We appreciate his expertise and good humor!
DeAndre was prompt, professional and courteous. He did a great job and we're planning to have him/company back when we plan to replace our furnace and air conditioner either this fall or next year
Excellent service. Fast,knowledgeable, great customer service. Never had problem. Repaired well Pump new expansion tank and controller. Thanks guys.
Business details
Service area
Based in Cedar Rapids. Serves 3 nearby cities within 20 miles:
Cedar Rapids Plumbing, Heating & Cooling