Canal Winchester Plumbing & Drain
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Unknown
Based on review analysis
1 concern
Wildly inflated quote ($6K for a 2 foot sewer reroute) with no itemization and a technically flawed approach (unnecessary slab break); signals possible overcharging on complex sounding jobs.
Trust Score: 78/100 · Based on 66 reviews
Our Verdict
#6 of 11 in Canal Winchester, OH
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 59 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 66 Reviews Tell Us
Emergency Response
Fast response in 6 of 59 reviews (themeCounts.fast_response=6): on-time arrivals and same-week scheduling for non-emergency repairs noted; last-minute emergency dispatch confirmed (gas meter hit by lawn mower).
What To Watch Out For
Quote accuracy is a concern: 1 reviewer received a $6,000 estimate with no line-item breakdown for a sub-2-foot plumbing reroute that cost $83 DIY — no description of work-to-cost rationale provided.
Wildly inflated quote ($6K for a 2 foot sewer reroute) with no itemization and a technically flawed approach (unnecessary slab break); signals possible overcharging on complex sounding jobs.
Pricing
Quote accuracy is a concern: 1 reviewer received a $6,000 estimate with no line-item breakdown for a sub-2-foot plumbing reroute that cost $83 DIY — no description of work-to-cost rationale provided.
Customer reviews
Recent Google reviews
Great timely service. Repair was flawless and at a fair price. Would highly recommend them for any plumbing needs.
Very friendly and professional service. Thank you.
Look no further for your plumbing needs. My first call was answered and within 2 days we were on our way to repairs & replacement of our holding tank & water lines with shut off valves. Jacob was the best…..always polite and helped us thru decisions that we needed to complete repairs. Give these folks a call….wonderful to work with. The Sigman family Our second crisis was a broken kitchen faucet. Jacob B to the rescue giving us suggestions and explanation as to what was needed. Once again a pleasant experience and replaced with new lines and shut off valves under sink in addition to a new faucet. These folks will get your job done promptly. Can’t thank Team Canal enough! The Sigman Family
I called in for a simple reroute of plumbing to connect to the ac water condensation to the sewers line, which was less than 2 feet away. The plumber came in quite late, took the time to provide a quote, and in the end, the quote came up 6k, no description of the work to be done based on cost relation. They wanted to break the concrete slab, which would cause water flooding in the basement, and the plumber didn't have an idea how the work with the concrete with the water table so high. In the end, I spent $83 at home depot, and 2 hours to fix the issue. Reccomendation: Go to another plumber provider or DIY if you don't want to get scammed. Since the person sent was an amateur or they sent me an salsman.
My neighbors, both senior citizens and on fixed income. Their toilet stopped up. I removed the toilet and the drain between the floor and main drain was plugged, with in 4 feet of the floor. They priced the job at $417 to clear the drain and $500 to reinstall the toilet that was sitting on the floor ready to be installed.
I cannot say enough good things about this family run company. People can get so nervous when trying to find a good reputable plumbing service. I called these folks in the morning concerning a bathroom drain leak. They scheduled, and sent a plumber out to my place (Jonathan) before noon. Jonathan was very polite, and courteous. He was very conscience about not tracking in anything from outside. Jonathan, being insured, and a licensed plumber, was very knowledgeable about the plumbing profession. He explained my problem very clearly and told me how he would fix it, and worked up a cost estimate. The estimated total cost was surprisingly, and pleasantly reasonable. He was able to do the repair completely, and quickly, and he left NO MESS. If you are looking for a plumbing service, I would highly recommend this family run business. They are honest folks, and can be trusted. They will treat you fairly, and I think you will be pleasantly pleased that you called them.
We called them at 1 PM. To schedule an urgent service needed. They told us they would come in between 4 and 8 PM. I called around 5:30 PM to get an estimate on what time they might be there. They said they were working at another location and it would be on the later timeframe of 4 to 8 PM. They then called at 7:20 PM and said they would not be able to make it out. This was a major inconvenience as we really needed our drain to be looked at. I would not give them five stars at all. Then we called and they said they can put us on at 12 PM tomorrow. We will not be using their services.
My technician, Shay, was hands down helpful and thorough. He talked to me about every scenario possible and was able to diagnose what the issue was. He also answered questions about the damage done due to water that didn’t pertain to his job, but he still listened and gave advice. Highly recommend him and will request him if we were to ever have future issues arise!! 10/10 from us!
Avery and Landon were professional, thorough, attentive and helpful with their work on the repairs to our full bath that was damaged from a busted pipe. Avery kept me updated with any delays. I was very happy with the results of our repairs to the bathroom. if you are looking to get your bathroom remodeled, Avery is your guy!! it was great to work with him!
I would like to thank 5 star plumbing for quickly coming and resolving our issue. We had great service and the reps were very professional and helpful. Particularly Jacob was great to work with and went above and beyond to help us work through our problem. Thank you again and will not hesitate to use your services again.
Greg the technician arrived early in timeframe provided and did a great job with my spout replacement running into a few obstacles during the fix. All work accomplished with my satisfaction. Great customer service all around and would use the company again if needed.
From start to finish we had the best experience! Mike was so thorough and seemed like he truly cared. He explained everything in detail which we appreciated. They got him out here SO quickly which was exactly what we needed. They turned our frustrating day around!
George Walters was professional, courteous and knowledgeable. Explained the cost of repair upfront before any work was performed, and also explained the work he had done to fix the problem once completed. I would highly recommend Mr. Walters.
Braun was professional, thorough and so helpful in guiding me to a reasonable solution to my water heater and water softener problems. I've had this company before and so far they seem fair and trustworthy. I highly recommend them.
Best customer service we’ve had in a long time! Mike was very knowledgeable and efficient at repairing our leak, not to mention he was friendly and conscientious. We will recommend Mike and your company to everyone we know!
Business details
Service area
Based in Canal Winchester. Serves 9 nearby cities within 20 miles:
Canal Winchester Plumbing & Drain