Brandon Plumbing
Plumber · Brandon, FL
Our verdict
239 Google reviews avg 4.3 stars but 23 of 100 sampled are 1-star; Tim's team responds same-day on weekends — yet BBB rates them F and pricing complaints recur ($400 for a shower cartridge).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Brandon, FL · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
After-hours pickup is real — owner Tim answered an evening call and had a tech onsite within an hour to fix a leaking valve
1 cited review
“Called Brandon Plumbine after hours during the week and tim picked up right away. Within an hr a tech was at the house”
Holiday/weekend availability confirmed — got a plumber out the day before Christmas Eve for no-water-pressure when others booked into next week
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
BBB rating is F despite the 4.3 Google average — meaningful gap between platforms
Red flag
One reviewer explicitly calls the operation 'Scam alert' and 'Fraud KingPin'
Cited in 1 of the 100 reviews we analyzed.
Red flag
Drain unclog complaint: 'Over charged for poor services. Drain is still clogged.'
“Over charged for poor services. Hired to unclog drain. Drain is still clogged.”
3 separate reviews call out high pricing — $400 to swap one shower-knob cartridge, overcharging on a clog that stayed clogged
“Too Expensive 400$ for the replacement of one cartridge of Shower Knob”
1 more cited review
“Over charged for poor services. Hired to unclog drain. Drain is still clogged.”
Multiple 1-star reviewers describe rude/abrupt phone interactions with owner Tim, including being hung up on during an emergency call
“The rudest guy I have ever dealt with. I called looking for emergency service... he went on to be rude hang up on me”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Bad Bad Plumber Company. I just want to warn everyone about the shady dealings my wife and I had recently with Brandon Plumbing. This is the first time I ever felt the need to post anything. Our washing machine wasn't filling adequately and was giving us an error message. I'm not handy so I called and spoke to Tim (the owner or manager of Brandon Plumbing). He sent out his plumber to evaluate the problem. I …”
“Nearly criminal pricing. My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I …”
“I had low cold water pressure in guest Bath shower.. the first plumber quoted $930 just to replace faucet!.so I called office at brandon plumbing and I sent pics of faucet and pipe inside wall to them. They sent a very capable plumber out who told me I needed new faucet, plus repipe in lines and tie down the pipes (in my 2019 double wide trailer!). He left and office called. they quoted me $1300 but offered $100 …”
Positive
“I would like to thanks Tim and his plumber David for coming to me on December 30th at 7pm !! My water heater broke and I was going crazy knowing it was going to be hard to find someone to help me at that time and on that weekend. Called Tim trying to get a quote for the following week and deal with my situation for a few days, but I was surprised after I explained him that I have special needs people living …”
“Highly recommended, Great communication, they do quality work and stand behind it. Well done!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2021.
Across platforms
Google 4.3 stars vs BBB F rating is a sharp split — buy-in on the high Google average should be tempered by the BBB grade.
Should you hire Brandon Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Brandon Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Brandon, FL
Benjamin Franklin PlumbingLOOK ELSEWHERERanked #13 of 15 in Brandon · Polarized: of 100 analyzed reviews 55 are 1-star vs 37 5-star, and pricing comes up in 48 …Ace Plumbers BrandonLOOK ELSEWHERERanked #14 of 15 in Brandon · Listed at 5.0 stars / 30 reviews on Google, but 100 sampled reviews skew oddly — 14 are 1-…See all 15 plumbers we've reviewed in Brandon, FL →
Nearby: Land O Lakes · Brandon · Zephyrhills · Dunedin