Bill Frusco Plumbing Heating and Air Conditioning
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
Potential for misdiagnosis on complex systems: One customer reported water leak issue not resolved on first attempt despite parts replacement, requiring follow up diagnosis and full boiler installation to actually fix the problem
Trust Score: 0/100 · Based on 1366 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1366 Reviews Tell Us
Emergency Response
Fast emergency response: Multiple reviewers report same-day or next-morning arrival, with one complex boiler install completed by noon on a Saturday
Excellent communication: Technicians explain work clearly, return calls promptly, and office staff are helpful with follow-up questions
Emergency and same-day calls
What To Watch Out For
Complex jobs may require multiple visits: One boiler installation required three separate service calls over time before final resolution, and customer felt final pricing was 'over price' despite compensation
Potential for misdiagnosis on complex systems: One customer reported water leak issue not resolved on first attempt despite parts replacement, requiring follow up diagnosis and full boiler installation to actually fix the problem
Quality & Professionalism
High-quality workmanship: 4 of 5 reviews specifically praise professional, thorough, and clean work; one reviewer noted a technician completed a difficult 10-hour job with full commitment
Excellent communication: Technicians explain work clearly, return calls promptly, and office staff are helpful with follow-up questions
Communication
Excellent communication: Technicians explain work clearly, return calls promptly, and office staff are helpful with follow-up questions
Complex jobs may require multiple visits: One boiler installation required three separate service calls over time before final resolution, and customer felt final pricing was 'over price' despite compensation
Pricing
Fair pricing on routine jobs: Multiple customers report pricing coming in lower than expected for standard repairs
Complex jobs may require multiple visits: One boiler installation required three separate service calls over time before final resolution, and customer felt final pricing was 'over price' despite compensation
Customer reviews
Reviews from Google, Yelp & more
Amir offered us a great price! Thank you pal, will definitely refer as possible 👍! Laborers Brian And Armando killed it! I really love their work etiquette and very friendly, and professional!!👍
⭐⭐⭐⭐⭐ Bill Frusco Plumbing did an outstanding job fixing my clogged drain. From start to finish, their communication was excellent, and they showed up exactly when they said they would. I was pleasantly surprised by the cost, which came in much lower than I expected. My technician, Amir, was professional, courteous, and extremely knowledgeable. He took the time to explain everything he was doing, answered all of my questions, and left the work area spotless when he was finished. It's not often that you find a company that combines great service, fair pricing, and true professionalism, but Bill Frusco Plumbing delivered on all three. I couldn't recommend them more highly. Thank you, Amir, and the entire Bill Frusco team for a job well done!
Matt is a young person that brought back my faith in this generation working hard for their future. He is courteous, conscientious, hardworking ,committed to his profession (which is not the easy way out). The job I employed him to do, I knew wasn’t easy! And it did take 10 hours to complete. I will tell you it was professional and done well throughout the day! We trust Bill Fruscos plumbing to bring the best and that’s exactly what they did. Thank you Matt and your assistant. You even cleaned up after yourselves! I’m impressed.
Mark has provided excellent service for my oil burner and he's very considerate for my family and friendly. He identified few my issues and can wait to see the results later on. Update: I had to call the company back out due to tons of water leak. John resolve the issue quick and solve the problem less than an hour. Update: issue has not been resolved. My oil burner is still leaking water. The amount of water coming from the pressure relief valve is about 15 full buckets per day. I was told that installation of these new parts for my oil burner should resolved it but it didnt. I should not be dumping this much water from my oil burner. Update: The company were reasonable on the fact they couldn't resolved my boiler issue on the very first day but they did compensated for me on the amount of time and the money i've spent. I still find it very over price. Mark and his partner had installed a new boiler and resolved my leaking issue. Evan had fixed my domestic valve. Moreover, the girls at the office Diana, molly, and other were very helpful on answering my question. Update: Somehow my new boiler stop working and I had no heat since 5 in the morning. Mark came out and resolved in no time and my family is very happy with his work and respectfulness.
I called Bill on a Friday, asking for a quote and info on my boiler that had started leaking. It was almost 20 years old. I set up a consult for Sunday, although I was open to an early Saturday morning consult. Evan, one of their technicians showed up Saturday morning around 8:30 AM and assessed the boiler and my wife was so pleased that she moved forward with the install. I awoke from bed to hear that he was on his way to get the right boiler for installation immediately. It happened so fast I was a bit taken aback. I called to ask a few more questions, I couldn’t believe how efficient the process went. Evan called me back once advised by the office and answered every question. He was polite, knowledgeable and it turns out he had done work on my mother-in-law’s house not too long ago. That alone boosted my confidence in the service. I got the boiler and an expansion tank installed by Noon! Evan helped clean up some of the water with shop rags and I thank God that he was the tech that came out to provide me service! The price was fair and manageable, and if I needed any further work I would ask for Evan again!! Bill Frusco’s company is now my primary company for all my plumbing and heating needs! Now that is top notch service!!!
Business details
Service area
Based in Abington. Serves 33 nearby cities within 20 miles:
Bill Frusco Plumbing Heating and Air Conditioning