Benjamin Franklin Plumbing

Great service for a reasonable price… they were very responsive and handled my needs in a timely manner

They are very professional, courteous and knowledgeable. I highly recommend Benjamin Franklin plumbing.

Jim was great with his attention to detail,and even took time to explain things to me. This is our new plumbing service, moving forward.

This company did an outstanding job at my home. They replaced my hot water heater and installed a new battery backup sump pump system, and the quality of their work was top‑notch. I’ve been in the construction trades for years and have worked with plenty of contractors, and it’s rare to find a company that checks every box—experienced, punctual, great communication, respectful of your home, and fair on pricing. These guys truly care about the work they do and the people they’re doing it for. I couldn’t be happier with the service and highly recommend them to anyone looking for reliable, professional plumbing work.

I had an excellent experience with Benjamin Franklin Plumbing. From start to finish, their service was professional, prompt, and reliable. The technician arrived right on time, clearly explained the issue, and walked me through the repair options without any pressure. What really stood out was the quality of their work and attention to detail. They made sure everything was fixed properly, cleaned up after themselves, and even took the time to answer all my questions. It’s clear they take pride in what they do.

I had Ben Franklin come out. The tech was john He was on time. He was very formatted when I needed my situation addressed. I had water in my basement and they installed a sub pump for me. Gave me a quote very affordable also couple different options. He got it done in a timely matter. Everything works great I will definitely use them again and tell my friends and family.

Outstanding, professional, and personal service! Would use Ben Franklin Plumbing over the big boys any day. Fair pricing with quality products. Needed both a new main sump pump and a complete new back-up system including the 2nd pump and battery. From Jim in the office to John the on-site Tech, great group of folks who care about your needs!

The leadership of this location is stellar. Anyone in the Bartlett area looking for a well run plumbing location, this is a great place to look. The owner has so much knowledge and he and the general manager use that knowledge to put the best techs in place for success and great experiences for customers.

Great company! The technician that showed up looked professional, was on time and courteous. He listened to me explain the issue and I didn’t feel like because I was a women he was going to take advantage and try to sell me services that I did not need. I would recommend this company!!!

Pleasant and informative service call from John at Benjamin Franklin Plumbing. Jonn provided a complete estimate prior to performing any service. Reviewed all areas of concern but did not pressure or attempt to upsell. John was courteous and knowledgeable.

Hired John for water filter installation it’s was Quick on time service I live how precise and accurate he drill The hole on granite for faucet installation

I wish I could give more stars! Quick response time, skilled and knowledgable, and wonderful to work with! Will be calling them for all future plumbing needs.

Used the Jim and his team for the emergency plumbing service in Bartlett home of mine. custom solution and customer service top class!!! Highly recommended!!!

Customer service was excellent , projects where done professionally and knowledgeable team and employees

Was a wonderful experience! The communication, efficiency, and pricing worth the 5stars