Benjamin Franklin Plumbing
Plumber · Schaumburg, IL · Open 24 hours per Google listing
Our verdict
Consistently fast response, professional technicians (especially John and Jim), and fair pricing—33 perfect reviews with zero complaints suggest a genuinely reliable emergency plumber.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 33 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional responsiveness: 8 reviews explicitly mention on-time arrival, quick service, or fast response to emergencies
1 cited review
“On time, affordable quote, timely completion”
Cited in 8 of the 33 reviews we analyzed — 7 cited reviews not excerpted here.
Consistent pricing fairness: 5 reviews mention fair, affordable, or reasonable pricing without upselling pressure
2 cited reviews
“Fair pricing with quality products, great group”
“On time, affordable quote, timely completion”
Cited in 5 of the 33 reviews we analyzed — 3 cited reviews not excerpted here.
Named technicians (John and Jim) receive 9 specific compliments for attention to detail, knowledge, and professionalism
4 cited reviews
“Knowledgeable, Great Guy”
“Complete estimate, no pressure, courteous and knowledgeable”
“Fair pricing with quality products, great group”
“On time, affordable quote, timely completion”
Cited in 9 of the 33 reviews we analyzed — 5 cited reviews not excerpted here.
Clear communication and transparency: 6 reviews note complete estimates, no pressure sales tactics, and thorough explanations
1 cited review
“Complete estimate, no pressure, courteous and knowledgeable”
Cited in 6 of the 33 reviews we analyzed — 5 cited reviews not excerpted here.
Emergency service experience: 2 reviews specifically mention emergency calls (water in basement, burst pipes) handled professionally and quickly
1 cited review
“On time, affordable quote, timely completion”
Cited in 2 of the 33 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 33reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Great service for a reasonable price… they were very responsive and handled my needs in a timely manner”
“They are very professional, courteous and knowledgeable. I highly recommend Benjamin Franklin plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Benjamin Franklin Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Benjamin Franklin Plumbing?
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Find plumbers near you
Benjamin Franklin Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Algonquin · Geneva · Burlington