Benjamin Franklin Plumbing
Plumber · Melbourne, FL · Open 24 hours per Google listing
Our verdict
Dispatches plumbers within 2 hours for emergencies and excels at diagnostics, but only 5 reviews limits confidence in consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Melbourne, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews rate 5/5 stars with consistent praise for technician quality and respect for customers
3 cited reviews
“He arrived on time, was very friendly and professional.”
“He just cleaned out our drains and did an amazing job.”
“He emailed recommendations for my son to review.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast emergency response: 2-hour arrival time documented during urgent leak situation
Cited in 1 of the 5 reviews we analyzed.
Thorough diagnostics and explanations: multiple reviewers highlight detailed assessments and educational follow-up (water testing, maintenance plans, email recommendations)
2 cited reviews
“He arrived on time, was very friendly and professional.”
“He emailed recommendations for my son to review.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive problem-solving: technicians locate shutoff valves, test city water quality, and go beyond stated scope
1 cited review
“He emailed recommendations for my son to review.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jordan S came today to service my hot water heater. He arrived on time, was very friendly and professional. He very clearly explained about my unit and told me the importance of flushing it at least every year. We talked about a couple other options. As a widowed older woman I was pleased to hear about your yearly maintenance and respond to any problems quickly. That fee fit into my budget so I was happy to sign up …”
“I had a leak from my outdoor 1/4 ball valve faucet. I went onto Angie’s List and Ben Franklin Plumbing was the very first to text and call. Marshall was able to come in about 2 hours. I also live in a townhouse and I didn’t know where my water shut off was. Marshall walked the property and found the shut off. It’s good to know where it is now. I had my faucet replaced and the city water was also tested. It came back …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,111 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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