Holt Plumbing & Heating, Inc.
Plumber · West Des Moines, IA · Open 24 hours per Google listing
Our verdict
Same-day emergency response with excellent technician communication, but expect premium pricing for major jobs like water heaters and AC units.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently fast response times—multiple reviewers report same-day appointments and on-time arrivals
1 cited review
“same day appointment”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Outstanding communication and transparency—4 of 5 reviews highlight technicians explaining work upfront and keeping customers informed
2 cited reviews
“same day appointment”
“communication was outstanding—he let me know ahead of time”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship and professionalism—reviewers praise thorough repairs, attention to detail, and respectful job site conduct
1 cited review
“communication was outstanding—he let me know ahead of time”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing runs significantly high—one reviewer noted $12,000+ for water heater and softener installation as 'pretty expensive for what we got'
“$12,000 plus was pretty expensive for what we got”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“My AC was not working so I called and got a same day appointment. Denny was awesome. He diagnosed the problem and fixed it temporarily because my AC is 28 years. We discussed the pricing of a new air conditioning unit. He was very thorough and explained the different models. We ultimately are getting a new air conditioner on Wednesday. The finance process was very easy. Denny was friendly and very easy to talk to. …”
“I had an excellent experience with JD while he worked on a fireplace cap-off in my home. From the very beginning, his communication was outstanding—he let me know ahead of time when he would arrive, which gave me plenty of time to get my dogs put away and everything ready. JD was incredibly kind and professional throughout the entire process. He took the time to clearly explain what he would be doing before starting …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,735 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: West Des Moines · Hartford · Bevington