Aspen Plumbing LLC
Plumber · Broken Arrow, OK · Open 24 hours per Google listing
Our verdict
Aspen Plumbing holds 4.8 stars on 657 Google reviews; 4 of 5 analyzed are 5-star, pricing cited as very reasonable, but 1 review flags a kinked drain hose left behind and a paid yard dig that failed to locate the leak.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Jenks, OK · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fast_response in 1 of 5 reviewed; back office follow-up on backordered part praised; two technicians dispatched as needed and both cited as competent
Cited in 1 of the 5 reviews we analyzed.
fair_pricing cited in 1 of 5 reviews; work completed faster than expected with strong finished result per updated review
1 cited review
“Update: Aspen is wonderful!! Brian and his colleague were here when they said they would be, got the job done way faster than I expected! It looks great, is working great and I will be calling Aspen for any plumbing need I ever have!!”
Water heater expansion tank failure handled Monday after Sunday call; explained shutoff steps over the phone and completed work within 2 hours on site
1 cited review
“The expansion tank on our water heater gave out on Sunday morning. After getting in touch with Aspen Plumbing, they helpfully explained how to turn off water to the water heater so we still had some running water. Then, they came out Monday at noon and had the work all done within two hours. Quick, knowledgeable, and efficient.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviewed: dishwasher drain kinked after visit, plus an hour charged for yard digging that did not locate the leak — execution quality inconsistent across techs
“Not terribly impressed. Since there was a dishwasher removal involved we had to pay labor for a second person to come out. The second person didn't show up until after the dishwasher removal was performed by the first guy. Not only that but not long after they came out our dishwasher backed up because it couldn't drain because of a kinked drain hose.”
Drain hose left kinked after dishwasher removal job caused subsequent drainage failure; 1-hour yard dig billed without locating the leak per 1 of 5 reviews
“Not terribly impressed. Since there was a dishwasher removal involved we had to pay labor for a second person to come out. The second person didn't show up until after the dishwasher removal was performed by the first guy. Not only that but not long after they came out our dishwasher backed up because it couldn't drain because of a kinked drain hose.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I’m very pleased with my first encounter with Aspen Plumbing. Your representative, Brian Freeman, was courteous and knowledgeable. I truly appreciate your service and quality. In the future, I feel confident about choosing your company to do the best job. Jackie Bishop”
“I was impressed with their back office. They handled my call, courteous, followed up promptly on a part I had on order. My issue took 2 visits. Each plumber was fast, friendly and competent. Very reasonable on price. From now on I’m calling Aspen Plumbing. 👍”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 657 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Aspen Plumbing LLC?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Aspen Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.