Murray Electric & Plumbing
Plumber · Broken Arrow, OK
Our verdict
Murray Electric & Plumbing (4.8★, 1066 reviews) handled a slab leak with transparent pricing and no pressure — but 1 of 5 analyzed reviews is 1-star documenting incomplete drain snaking and a $195/hr labor charge that failed to resolve the issue.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Jenks, OK · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Only company that responded same-day for a pre-snowstorm emergency meter canister replacement; tech described as courteous and did superb work.
1 cited review
“Jerry was very professional, courteous and did a superb job at replacing our meter canister in order to restore our power before the big snowstorm is expected to hit this weekend. They were the only company able to get to my emergency repair on the same day.”
Slab leak diagnosed under foundation with transparent pricing and zero sales pressure — repair completed in ~4 hours.
1 cited review
“Had a slab leak under the foundation. Brandon and team were successful in finding the leak and very transparent on the price as well as the next steps needed for repair. Not pushy at all which I'm a fan of. Repair job was approx. 4 hrs.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Drain service billed at $89 + $195/hr failed to resolve the clog; work was performed in ~10 minutes and the issue returned within days of the job.
“On February 12th, my husband took time off work to meet the technician, Zac. After explaining the problem, Zac snaked approximately 10 feet into the line, removed some grease, verified that the toilets were flushing, and left. The entire service took about 10 minutes. We were charged the $89 service call fee plus $195 per hour.”
Plumbing drain snake job took 10 minutes (only 10 feet of line), toilets flushed temporarily, but clog returned — customer charged $89 service fee plus $195/hr for an incomplete resolution.
“On February 12th, my husband took time off work to meet the technician, Zac. After explaining the problem, Zac snaked approximately 10 feet into the line, removed some grease, verified that the toilets were flushing, and left. The entire service took about 10 minutes. We were charged the $89 service call fee plus $195 per hour.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“On February 6th, we had our septic tank professionally pumped at a cost of $457.60. Just days later, our plumbing became clogged between the two bathrooms inside our home. On February 11th, we contacted Murray Plumbing and Electric to snake the line and resolve the issue. On February 12th, my husband took time off work to meet the technician, Zac. After explaining the problem, Zac snaked approximately 10 feet into …”
Positive
“Dillon was really great to work with. I am so pleased with his work! Had an issue with my kitchen lighting after a DIY job where only one of the new lights was coming on. He arrived quickly, was very pleasant to talk with, and quite efficient. Replaced all the connectors in 30 minutes. My kitchen now has light again! Thank you so much!”
“If I could, I would give them 10 stars. Jason Smith was our electrician and he is AWESOME! We had a lot of electrical issues on this home we just bought and Jason worked through them all and even pleasantly handled all the fixing we needed on more issues we were finding even while he was here. I recommend Jason and Murray Electric very highly for your electric needs. You will not be dissatisfied!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,066 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Murray Electric & Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Murray Electric & Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.