ARS / Rescue Rooter
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
3 consecutive no shows with no proactive communication documented in 1 recent 1 star review (March 2026) — pattern flagged given <25 analyzed reviews.
Trust Score: 0/100 · Based on 1139 reviews
Solid pick
BBB A+Our Verdict
#15 of 17 in Conroe, TX
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1139 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
1 of 5 reviewed is 1-star: 3 separate appointment failures for water heater install with zero courtesy calls — suggests significant dispatch/scheduling inconsistency.
3 consecutive no shows with no proactive communication documented in 1 recent 1 star review (March 2026) — pattern flagged given <25 analyzed reviews.
Communication
Workmanship theme in 2 of 5 analyzed reviews; technician showed pictures and explained everything without applying pressure to purchase additional services.
1 of 5 reviewed is 1-star: 3 separate appointment failures for water heater install with zero courtesy calls — suggests significant dispatch/scheduling inconsistency.
Customer reviews
Reviews from Google, Yelp & more
They offered a very reasonable deal for a tune up and the technician was extremely thorough. He showed pictures and explained everything to us as well as giving us recommendations for upkeep. We didn’t feel any pressure to buy anything and felt like they were very honest.
Cory was informative, respectful of our needs, and willing to go the extra mile to help with a plumbing issue we had. I was very comfortable having him in my home. Also, communication was excellent! Great service all around!
ARS did a great job scheduling our leaky plumbing repairs during the holidays. Gives us a peace of mind that they cover 24/7 emergencies as well if needed. Plumber Victor addressed our repairs masterfully. He inspected our newly purchased home with his professional eye. He immediately recognized all plumbing needs that needed attention to get our home in working condition. Victor is very professional, knowledgeable, courteous, and mindful. Will definitely call again for any future needs Recommend A++ service.
Worst customer service, my first appointment no one showed up to install a hot water heater, never got a courtesy call about it either. Second appointment was rescheduled last minute and again no courtesy call. The third appointment magically disappeared from the schedule. The only pleasant part of the experience was Tyler who came and looked at my old system and advised us on what we needed in a new system for the house.
EXCELLENT Service! I had a yearly check up on the heating system. Justin showed up right on time!! He immediately got his equipment and was prepared to work. Yet I asked, if he could hand me the Christmas ornaments that were in the attic. No problem he responded!! He preformed the check up, replenished a fluid and brought something to my attention that would need to be accomplished in the future. He completed the job within an half hour or less. Justin was courteous, informative, confident and very knowledgeable of his assignment. Thank you ARS, especially Justin, for a job well done! PS I also want to thank Joshua from last year, he put the boxes up there for me. And had the same work ethics as Justin 😊 Excellent Job guys! ⭐️⭐️⭐️⭐️⭐️
Business details
Service area
Based in Conroe. Serves 4 nearby cities within 20 miles:
ARS / Rescue Rooter