ARS / Rescue Rooter
Plumber · Conroe, TX · Open 24 hours per Google listing
Our verdict
4.6★ across 1,139 reviews with BBB A+ accreditation; however 1 of 5 analyzed reviews is 1-star for 3 consecutive no-shows on water heater install — scheduling reliability is the key risk.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Conroe, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
BBB A+ accredited; 24/7 coverage explicitly confirmed by reviewer ('peace of mind that they cover 24/7 emergencies') with holiday-season scheduling available.
Cited in 1 of the 5 reviews we analyzed.
Workmanship theme in 2 of 5 analyzed reviews; technician showed pictures and explained everything without applying pressure to purchase additional services.
1 cited review
“They offered a very reasonable deal for a tune up and the technician was extremely thorough. He showed pictures and explained everything to us as well as giving us recommendations for upkeep. We didn't feel any pressure to buy anything and felt like they were very honest.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
3 consecutive no-shows with no proactive communication documented in 1 recent 1-star review (March 2026) — pattern flagged given <25 analyzed reviews.
“Worst customer service, my first appointment no one showed up to install a hot water heater, never got a courtesy call about it either. Second appointment was rescheduled last minute and again no courtesy call. The third appointment magically disappeared from the schedule.”
1 of 5 reviewed is 1-star: 3 separate appointment failures for water heater install with zero courtesy calls — suggests significant dispatch/scheduling inconsistency.
“Worst customer service, my first appointment no one showed up to install a hot water heater, never got a courtesy call about it either. Second appointment was rescheduled last minute and again no courtesy call. The third appointment magically disappeared from the schedule.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Cory was informative, respectful of our needs, and willing to go the extra mile to help with a plumbing issue we had. I was very comfortable having him in my home. Also, communication was excellent! Great service all around!”
“ARS did a great job scheduling our leaky plumbing repairs during the holidays. Gives us a peace of mind that they cover 24/7 emergencies as well if needed. Plumber Victor addressed our repairs masterfully. He inspected our newly purchased home with his professional eye. He immediately recognized all plumbing needs that needed attention to get our home in working condition. Victor is very professional, knowledgeable, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,139 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire ARS / Rescue Rooter?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own ARS / Rescue Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.