Am pm Plumbing Service
Plumber · Duncanville, TX · Open 24 hours per Google listing
Our verdict
3.3★ on 7 reviews; 12 analyzed with 4 at 1-star (reviewConsistency=0.111 — most polarized in batch); confirmed late-night emergency dispatch but phone unreachable in 2 reviews; $189.73 for a $10-15 shut-off valve swap.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 12 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 7 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Burst pipe fixed in under an hour on a late-night emergency call for $250 emergency fee — fast dispatch confirmed.
1 cited review
“You get what you pay for, yes $250 emergency fee in the middle of the night is a lot of money, but they fixed the burst pipe in under an hour. I like these guys, would recommend in case or emergency.”
Cited in 2 of the 12 reviews we analyzed — 1 cited review not excerpted here.
Late-night plumbing emergency answered and tech dispatched within a couple of hours when customer actually reached them.
1 cited review
“AM PM Plumbing Service is the real deal! I had a late-night plumbing emergency, and they actually picked up the phone and got someone out to me within a couple of hours. The technician was polite, professional, and fixed the issue quickly without making a mess.”
Cited in 2 of the 12 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
$189.73 charged for a $10-15 toilet shut-off valve replacement taking 20 minutes — plumber acknowledged the price was boss-mandated.
“Replaced a $10-15 shut off valve under toilet that was leaking took 20 minutes... $189.73 was the cost!!! even plumber felt bad but he said that was what boss told him to charge after he talked to him when job was done STAY FAR AWAY AND DONT GET RIPPED OFF AND TAKEN ADVANTAGE OF!!!!”
Cited in 2 of the 12 reviews we analyzed.
Red flag
Phone availability is unreliable — 2 reviewers could not reach the company at all, a critical failure for an emergency plumber.
“They NEVER ANSWER THE PHONE. I WOULD GIVE THEM -10 rating.”
Cited in 2 of the 12 reviews we analyzed.
Phone goes unanswered — 2 separate reviewers report being completely unable to reach the company, one rating -10.
“They NEVER ANSWER THE PHONE. I WOULD GIVE THEM -10 rating.”
Cited in 2 of the 12 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 12 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“AM PM Plumbing Service provided exceptional service and professionalism throughout the entire process. The technician arrived on time, quickly diagnosed the issue, and completed the repair efficiently with excellent attention to detail. Their communication was clear, pricing was fair, and the quality of workmanship exceeded my expectations. The team was courteous, knowledgeable, and committed to ensuring everything …”
“I had a great experience with AM PM Plumbing Service. They responded quickly and scheduled the service without delay. The technician was professional, knowledgeable, and efficiently resolved the plumbing issue. Everything was explained clearly, and the pricing was transparent with no surprises. Highly recommended for reliable and prompt plumbing services.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 7 of 7 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Should you hire Am pm Plumbing Service?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Am pm Plumbing Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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