Action Plumbing
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Poor follow up on multi step jobs: reviewer explicitly asks 'Does Action Plumbing not want my business?' after repeated failed attempts to get promised estimate on sewer line work, upselling concerns
Trust Score: 0/100 · Based on 218 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 218 Reviews Tell Us
Emergency Response
Fast service delivery on completed jobs: multiple reviewers note same-day or quick appointment availability and timely completion
Follow-up on quotes can be inconsistent: one reviewer waited 3 weeks (May 15–June 1) with no estimate or callback after initial diagnosis
What To Watch Out For
Follow-up on quotes can be inconsistent: one reviewer waited 3 weeks (May 15–June 1) with no estimate or callback after initial diagnosis
1 review mentions membership programs or upselling
Poor follow up on multi step jobs: reviewer explicitly asks 'Does Action Plumbing not want my business?' after repeated failed attempts to get promised estimate on sewer line work
Upselling concerns
Quality & Professionalism
Exceptional workmanship quality: 3 of 5 reviews specifically praise professional installation, cleanliness, and attention to detail
Knowledgeable technicians who explain work clearly: Tyler specifically praised for communication and educating homeowners on repair vs. replacement options
Communication
Knowledgeable technicians who explain work clearly: Tyler specifically praised for communication and educating homeowners on repair vs. replacement options
Follow-up on quotes can be inconsistent: one reviewer waited 3 weeks (May 15–June 1) with no estimate or callback after initial diagnosis
Customer reviews
Reviews from Google, Yelp & more
Tyler replaced our water heater, he explained what was wrong with our 6 year old one and the costs associated with repairing it. Tyler also informed us of the cost and advantage of replacing the old one. The replacement was fast, professional, and he left our basement exactly like it was before the service call. We use Action Plumbing for all our plumping needs. Stephanie was wonderful in getting us fast service so we could have hot water again.
The technician, Tyler was excellent. Very polite, friendly, knowledgeable and explained things well. He replaced our ejector pump and installed a backup alarm with WiFi. Steph the scheduler was great as well. The price seemed a little high, but they did give us a 10% discount.
We had a rather complex plumbing need. We wanted to replace our kitchen sink. To do so we had to engage a counter top company to perform the sink work and a plumber to disconnect the plumbing and reinstall it once the new sink was installed. It required a coordinated effort of homeowner, counter top company and Action Plumbing. Action suggested Prestige Counter Tops as a vendor they have worked with in the past so it was an easy collaboration over a two day period and three different appointments. Everything went smoothly and timely. We would recommend Action Plumbing as reliable, affordable and timely. Give them a try!
I called for sewer rodding service and had an appointment set up quickly. On May 12th the plumbers arrived at the appointment time and proceeded with opening up the sewer rod out. It was determined that there was a separation in the sewer line and they could not complete the rodding of the sewer line. It was recommended that an exterior rod out be placed and I would receive a quote to perform this work within a few days, On May 15th i called the office and asked about my quote. I was told they would check and get back to me with an answer about my request. It is June 1st and there has been no estimate or return call for the proposed work. Am I to assume Action Plumbing does not want my business.
After a pipe burst left my family all washed out 💦, Ralph and his team at Action Plumbing came to the rescue. They did an amazing job installing our new spa tub! Their great workmanship and excellent customer service put them at the top of our list for any future plumbing needs. Thank you for a job well done!
Business details
Service area
Based in Schererville. Serves 10 nearby cities within 20 miles:
Action Plumbing