A and J Plumbing - 24-Hour Emergency Plumbers in Rockwall, TX
Plumber · Rowlett, TX · Open 24 hours per Google listing
Our verdict
Joe is the named operator; one customer has used him exclusively for over 10 years including a Sunday-night burst pipe. 4 of 16 analyzed reviews are 1-star, including a GC who says they hung up after learning he was a general contractor.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 16 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
10+ year repeat customer cites Sunday-night response on a burst outside-shower pipe with impeccable cleanup
Cited in 1 of the 16 reviews we analyzed.
Joe arrived within 2 hours of a morning call to repair a leaking outside pipe after the home had water shut off since Friday
1 cited review
“I called him this morning and they came out in 2 hours. Had water shut off since friday and Joe and JR were great in getting my pipe repaired”
On a water-heater visit Joe laid out options without trying to upsell, letting the customer choose
1 cited review
“He didn't try to sell us, he explained all the options and let us choose.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
GC referred by Metro-Flow Plumbing says the office hung up on him once they learned his trade
“Just tried to call and get them to come out to a project that we need a plumber on and they hung up on me, once they found out I was a GC.”
Cited in 2 of the 16 reviews we analyzed.
A general contractor reports being hung up on once the office learned he was a GC after a Metro-Flow referral
“Just tried to call and get them to come out to a project that we need a plumber on and they hung up on me, once they found out I was a GC.”
Keep it in proportion: these concerns are cited in 2 of the 16 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Low quality people and low quality service.”
“Price gouged us and charged double What other locations charge. I feel completely taken advantage of because we were trying to find someone who could get out to look at the property as quick as possible. This was not a midnight call but a 1 PM afternoon repair. Be forewarned and be aware.”
Positive
“I have a leaking outside pipe in my backyard. A friend told me about Joe and I called him this morning and they came out in 2 hours. Had water shut off since friday and Joe and JR were great in getting my pipe repaired and then replace a valve in bathroom. They had the best price and do high quality work and I highly recommend that you use A and J Plumbing for any plumbing needs. Again they do a great job and …”
“Joe and his crew are the very best! Saved me twice in emergencies. Once the night before Thanksgiving. The next on a bad water heater. Enjoy! SW”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jun 2024.
Should you hire A and J Plumbing - 24-Hour Emergency Plumbers in Rockwall, TX?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own A and J Plumbing - 24-Hour Emergency Plumbers in Rockwall, TX?
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