128 Plumbing, Heating, Cooling & Electric
Plumber · Somerville, MA · Open 24 hours per Google listing
Our verdict
Arrives fast even on short notice, explains work clearly, and charges fair prices—team shows unusual attention to detail like shoe covers and leaving spaces clean.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Somerville, MA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness to emergency calls: came out immediately for carbon monoxide danger and installed furnace promptly same day
Cited in 1 of the 5 reviews we analyzed.
Consistent clear communication and explanation of work: 4 of 5 reviewers explicitly mention technicians explaining what they're doing or excellent communication throughout
1 cited review
“Great communication from beginning to end, explained everything during install.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Fair pricing: quoted as 'middle price' among competitors and described as 'fair and honest assessment' with 'fair price'
1 cited review
“Great communication from beginning to end, explained everything during install.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Proactive follow-up: technician returned for 2 additional days to ensure safety and complete inspections after emergency furnace install
Cited in 1 of the 5 reviews we analyzed.
Attention to property respect: multiple reviewers note shoe covers, clean work areas, and professional demeanor as differentiators
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“This is two reviews of 128 Plumbing. Last week, ANDREW performed annual maintenance on my tankless hot water, and AC condenser. This week, STEPHEN came and due to an old leaking garbage disposal, replaced it with a new one. 128 obviously has a great training program. Both Stephen and Andrew immediately donned shoe covers - this is def a unique practice in the industry, and one I have never seen in my 30+ years …”
“I got a few quotes for a new heating system and 128 Heating was the middle price and they did an amazing job. Great communication from the beginning to the end. The workers were very professional and explained everything as they were doing the install when I asked questions. I will be signing up for the yearly maintenance check.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,952 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Somerville · Andover · Topsfield · Westford