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A&L Plumbing, Heating, and AC Repair

Marlborough, MA
4.5(191 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 191 reviews

Top pickTop pick
4.5Google

Our Verdict

Strong Hire

#4 of 11 in Marlborough, MA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You need guaranteed sub-hour response for true emergencies

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 191 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Not enough data to identify weaknesses

Quality & Professionalism

Owner Paul schedules quality assurance visits post-install; customer-facing staff across multiple roles (install, project management, sales) all praised for social and technical skills

Pricing

Pricing 20% below local comps cited; gave straight talk and fair price with no upselling tactics

Fair Pricing24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
James Finchum

We recently had to have our furnace & A/C replaced (along with some other plumbing & electrical work) and A&L was great during the whole process. Every person (and there were many) we worked with both in person and on the phone was courteous and professional. Additionally, our initial issue with the furnace happened to leave us with no heat on one of the coldest nights of the year and A&L provided us with space heaters to make that night tolerable (and quickly got the new furnace installed the next day). I would recommend A&L to anyone and will continue to use them for any future needs.

C
C H

Huge props to this company for excellent customer service, quality work, and pricing that was 20% cheaper than area comps. Brandon and Jacob were excellent. Friendly, professional, transparent, and got the job done quickly! Highly recommend. Bonus - they were so sweet to my cats.

H
Hilary Ledebuhr

Really happy I chose A&L for my furnace service this year. They were on time, professional, polite, and quick. Best of all, as a woman I find that often when I call for a service like this I get a lot of mansplaining, but Brandon and Lucas answered my questions without a trace of condescension. Much appreciated!

M
Matthew Proujansky

My experience with A&L Plumbing installing a new Air Conditioning system was excellent. Every employee--Tony who examined my house and quoted the job, Caitlin who managed the project, and Mike and Matheus who performed the installation--had fine social and technical skills and was a pleasure to work with. And Paul, the company owner, has scheduled a "Quality Assurance" visit to check that the system and service meets his standards. All decisions regarding equipment selection and installation details were discussed with me, and the system has a web interface. If anything goes wrong, A&L and I (on yet another app) will be notified immediately. A&L's price was not the lowest quote we received, but they were in the ballpark, and their pre and post job service can't be beat!

J
James Erdekian

I wasn't a customer, and or gas furnace died (cracked heat exchanager), they owner and the salesperson came the next day, assessed our needs, and the next business day, our new furnace was installed. We got straight talk and fair price. We got emails and text about when they were coming. They did what they said. Lukas, the installer and his co-worker were fantastic. We called around and many companies said they dont service gasetc. We're very happy w A&L.

Business details

Phone
(508) 625-7676
Address
400 Boston Post Rd Suite 2B, Sudbury, MA 01776, USA
Hours
Open 24 hours

Service area

Based in Marlborough. Serves 22 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

A&L Plumbing, Heating, and AC Repair

4.5$
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