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Wright Way Plumbing, LLC

Sumter, SC
4.6(101 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

Technician fabricated a floor replacement requirement to avoid doing a toilet leak repair — customer called it a lie and sought second opinion (1 of 5 analyzed reviews, significant for <25 review set)

Trust Score: 0/100 · Based on 101 reviews

Solid pickSolid pick
4.6Google

Our Verdict

Hire with Conditions

#8 of 15 in Sumter, SC

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need fast same-day or after-hours response

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 101 Reviews Tell Us

Emergency Response

themeCounts.fast_response=1: drain blockage cleared in under 45 minutes, crew arrived early and sourced missing equipment in 15 minutes

Emergency issue resolved promptly; named techs Jason & Chase cited as exemplary by customer

What To Watch Out For

1-star review: techs initially claimed no leak found, reversed only after customer insisted, then told customer floor needed replacing before repair could proceed

Technician fabricated a floor replacement requirement to avoid doing a toilet leak repair — customer called it a lie and sought second opinion (1 of 5 analyzed reviews, significant for <25 review set)

Fast Responder

Customer reviews

Reviews from Google, Yelp & more

M
Mercy Johnson

We had an emergency plumbing issue at our new house and Wright Way Plumbing fixed the problem as quick as possible and had 2 VERY respectable Workers named (Jason & Chase) whom I would definitely request to have come again if we ever have any more plumbing issues. Thanks so much guys! 5 stars!!!

B
Brittany LMT

The younger gentleman working at Sara’s building is great! They had the water off and I’m a massage therapist so I needed to wash up after session and he was so polite and helped pour a bottle of water so I can wash up before my next client! He’s a great tech! Thank you for being kind and helpful

C
c. alan martin

We had a drain blockage. The men arrived early and quickly diagnosed the problem. They had to run back to their shop to get a piece of equipment but were back in 15 minutes. They fixed our problem in less that 45 minutes. Drains are running clear and fast now. Thanks Ray and company!

C
Clinton Davis

I needed a repa sent Wright Way Plumbing out to make the repairs.. The two men went under the house to inspect and returned saying they could not find the leak. After I pushed back saying I know there is a leak somewhere under the toilet because of the smell throughout my house they went back under the house and called Homeservet to tell them they could make the repair but I needed to replace my floor in my bathroom before they could do the work. I knew that was a lie.and asked them to show me pictures of the floor needing to be replaced.Please ask for a second opinion which I did and before that could happen they came back in and told me they were going to pull the toilet and a miracle happen they found the leak and I did not have to spend hundreds of dollars on floor that did not need replace.Homeserve trusted these people to do the right thing and they didn't until I asked for pictures of the floor being damage. After confronting the Homeserve customer service person they did apologize and told they could only relied on the plumbing company for accurate information

H
Haley Galvez

Since our hot water stopped working, we called two plumbing companies to evaluate and give us quotes before we called Wright Way Plumbing. Both of which said we needed a full replacement and quoted us over $3000 after just a brief inspection of the water heater. Wright Way Plumbing arrived and immediately got to work on trying to FIX the problem. And they did! A replacement wasn't even necessary. And they did it for FREE. We really appreciate them actually trying to troubleshoot BEFORE giving a quote for a full replacement. Plus, they quoted us for a replacement just in case we ever need one, and it was a FRACTION of what the other companies quoted us. Wright Way Plumbing should have been out first call. Great work and great customer service experience. I highly recommend this company!

Business details

Phone
(803) 499-4108
Address
3425 Thomas Sumter Hwy, Dalzell, SC 29040, USA
Hours
Varies — check website

Service area

Based in Sumter. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Wright Way Plumbing, LLC

4.6$
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