Waialae Plumbing & Construction
Plumber · Pearl City, HI
Our verdict
Fast, thorough technicians with stellar execution on complex jobs, but pricing sits noticeably higher than competitors.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Aiea, HI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise on-time arrival and quick response; one explicitly mentions 2am emergency service.
2 cited reviews
“He showed up on time and repaired my leaking toilet.”
“He tested the drainage twice to make sure no obstructions remained.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technicians consistently explain repairs in detail; 3 reviews specifically mention clear communication about options and how systems work.
3 cited reviews
“He explained all available repair options in a clear easy to understand manner.”
“He tested the drainage twice to make sure no obstructions remained.”
“He showed up on time and repaired my leaking toilet.”
Meticulous workmanship on difficult jobs; water heater replacement in tight crawlspace completed with precision reassembly and minimal disruption.
Cited in 1 of the 5 reviews we analyzed.
Technicians go beyond scope (preventative advice, bonus faucet inspection, water shut-off valve testing) at no mention of upsell.
1 cited review
“He tested the drainage twice to make sure no obstructions remained.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing fairness score of 75 reflects higher costs; one reviewer notes company is 'slightly more expensive than other plumbers,' offset only by website coupon availability.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“My service technician (Kupono) was very friendly, respectful, and helpful in explaining what he was doing to unplug my kitchen sink. When he was done, he tested the drainage twice to make sure that there were no obstructions left in my pipes. Before he left we had a very informative conversation about preventative and maintenance solutions to keep my pipes clean and "healthy"! Highly Recommended!”
“Very professional. Arrived as scheduled. Kupono is a fast worker and cleaned up when he was done. Explained the mechanics of our new sink fixture before he left.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 269 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Aiea