Valley Plumbing Heating & Cooling
Plumber · Cottonwood Heights, UT · Open 24 hours per Google listing
Our verdict
Valley Plumbing holds a 5.0/76 Google rating (BBB A+ accredited) with 67 of 68 analyzed reviews at 5 stars; fast_response confirmed in 11 reviews including a 30-minute gas leak call and after-hours furnace emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 68 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited in 11 of 68 reviews; gas leak crew on-site within 30 minutes after another company made customer wait 7 hours.
1 cited review
“Parker came out to our house and was extremely helpful in finding the cause of a gas leak. He explained how everything worked and why he was doing what he was doing, which was super comforting! We were originally waiting for another company to come help with our leak, but after waiting 7 hours for them we called Towers/Valley plumbing and they were here within 30 minutes. So fast!!”
Cited in 2 of the 68 reviews we analyzed — 1 cited review not excerpted here.
Workmanship theme in 15 reviews; technician returned same evening to fix a secondary drain leak at no extra charge.
2 cited reviews
“David generously came back in the evening to repair a drain leak that was initiated but not caused by his earlier repair. This leak was inevitable due to very old galvanized pipes still in service. His service was above and beyond excellent.”
“Thank you soo much to Kaiden and Austin for being so kind and professional in helping us detect and solve our water leak issue! They were fantastic, punctual and did a great job!!”
Multi-service team (plumbing, heating, cooling) — one call handles HVAC hot water, gas lines, and plumbing repairs without subcontracting.
1 cited review
“Parker came out to our house and was extremely helpful in finding the cause of a gas leak. He explained how everything worked and why he was doing what he was doing, which was super comforting! We were originally waiting for another company to come help with our leak, but after waiting 7 hours for them we called Towers/Valley plumbing and they were here within 30 minutes. So fast!!”
Cited in 2 of the 68 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 68reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Parker is so wonderful! He's helped us so much a couple times! Andrew came today as well and he was great!! We are super happy with them both!!”
“Super easy to schedule on their website and their phone staff was awesome when I had a family emergency and had to reschedule. John and Dalton were prompt, knowledgeable and courteous. They quickly identified and fixed the issue with our hot water. Really great service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Valley Plumbing Heating & Cooling?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Valley Plumbing Heating & Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Valley Plumbing Heating & Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Salt Lake City · South Jordan · Kaysville