US Air Conditioning & Heating
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Mid-Range
Based on review analysis
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Trust Score: 0/100 · Based on 609 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 609 Reviews Tell Us
Emergency Response
5 of 5 reviews praise rapid emergency response and after-hours availability, including holiday service and same-day dispatch
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing fairness dimension scored 75/100, notably lower than reliability (93) and responsiveness (93), suggesting cost concerns relative to service quality
Quality & Professionalism
All 5 reviews highlight thorough, detailed diagnostic work and testing before repair
Pricing fairness dimension scored 75/100, notably lower than reliability (93) and responsiveness (93), suggesting cost concerns relative to service quality
Communication
Consistent emphasis on clear communication during service, with technicians explaining work in real-time
Pricing
Pricing fairness dimension scored 75/100, notably lower than reliability (93) and responsiveness (93), suggesting cost concerns relative to service quality
Customer reviews
Reviews from Google, Yelp & more
I had a whole new central air air-conditioning unit installed.Technician Michael was polite and knowledgeable. He was very thorough and honest. he did good work and was very professional. Everything was clean when he was done. He tested everything to ensure it worked. US HVAC is an excellent company. Alexa, the coordinator who answer the phone is very kind and knowledgeable and helpful and went above and beyond to make the job go smooth. Treated me with priority.
Chris did a great job explaining everything and was very professional. He did more just doing an AC tune up than other companies I've used in the past. Highly recommend!
Chris, our technician today, was very polite and explained what he was doing as he checked our A/C system for the upcoming summer season. He was very thorough and took pride in his work. It would be a pleasure to have him return for next year’s tuneup.
After conducting some research, I found US Air Conditioning & Heating. I gave them a call because my outdoor unit was short-cycling and we could not cool the house. Spoke with Alexa who was very friendly and got somebody out ASAP. When David arrived to inspect my unit, he did a thorough check of my condenser/heat pump outside, including voltages and my unit in my attic. David told me that the unit was not showing any codes but it was almost definitely my control board. Not the cheapest job so I was worried if it wasn't the issue, then what. David was excellent and he was right. Very shortly after David's visit, Scott came and rechecked and made the repair. Scott did an amazing job making sure everything was installed properly and in working order! The air is working great. Very honest and reliable company. Highly recommend. Thank you for coming out on a holiday to make sure we weren't sweltering!
Coldest day, woke to no heat! Called US AC & Heat. Chris returned our call right away, kept us up to date on his arrival time. He found our problem and fixed it quickly! Chris was neat (wore booties) and made sure our heat was working efficiently! I highly recommend Chris and US AC & Heat!
Business details
Service area
Based in Coram. Serves 14 nearby cities within 20 miles:
US Air Conditioning & Heating