Tyson’s Plumbing and Heating
Plumber · Worcester, MA · Open 24 hours per Google listing
Our verdict
Listed at 5★ on Google (9 reviews), but our 56 analyzed reviews are mostly mismatched Wolfers Lighting entries — only one quote genuinely covers Tyson, an emergency plumbing win.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 56 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Came through on an emergency when others were too busy, with children in a cold house — 'came as promised and his price was fair'
1 cited review
“Tyson came through when all others were to busy to come in an emergency. He heard that I had small children in the house and would not let us sleep in a cold house. He came as promised and his price was fair.”
What reviewers report — the concerns
We looked for patterns of complaints in the 56reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“I was in the Waltham store yesterday for a solid 25 minutes and not one person working in the store acknowledged my presence. Not one "hello" or "can I help you" to be found. I will never go back and plan to tell everyone else I know about how poor the customer experience and service was.”
“I met with a designer at Wolfers to learn the differences in recessed lighting. He offered a great introduction and various options. He had a bit of an attitude when I did not agree with some of his suggestions. Even though Wolfers' prices were a bit higher than others I decided since the designer spent time with me I should go with them. I was not disappointed with the product, but the customer service was …”
“Rude, dismissive, condescending and arrogant staff - on top of a VERY limited selection (read below) and SUPER OVERPRICED products. Save yourself a trip to allston, and shop online. After reading the other reviews, i guess i should have read them before leaving the house. Not much has changed here in the past 5 years it seems. When we walked in, we could see some of the paper shuffling staff in the back room, but …”
Positive
“I have come to understand over the years that lighting is one of the most important aspects to any room design, and from what I have seen from renovations I have watched, it is one of the last to be considered. That's too bad, because you can decorate a room worthy of Architectural Digest, but if you don't light it correctly, you've lost the opportunity to bring it from beautiful to striking. Though I have known …”
“I had the opportunity to work with Joyce Gravel. I went to the showroom and found the perfect lights for my kitchen, and they were discontinues. I reached out to Joyce and explained the situation and she contacted the manufacturer and was able to get me the lights that I wanted. When they arrived one of the globes was broken, so she re-ordered and another part of the glass insert was not the one that I had …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2016.
Across platforms
Should you hire Tyson’s Plumbing and Heating?
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Tyson’s Plumbing and Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Tyson’s Plumbing and Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Worcester · Auburn · Warren · Leominster