True Plumbers & AC
Plumber · Zephyrhills, FL · Open 24 hours per Google listing
Our verdict
4.8 stars across 716 reviews; all 5 analyzed are five-star; fast_response=2 and weekend_or_emergency=1 themes present; Sunday 7 PM call answered and resolved; water heater and AC service both confirmed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Zephyrhills, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Weekend availability confirmed — Sunday 7 PM broken spigot call answered, dispatched, and resolved same evening.
1 cited review
“I called around 7pm on a Sunday night because our backyard spiket broke. We have well water so we had to shut off water to our entire house. Initially, there was some communication issues but Kayle contacted me and addressed my concerns. The service technician was very professional and fixed the problem quickly.”
Crisis-situation empathy cited: team handled water heater emergency during a family bereavement with exceptional kindness and quick diagnosis.
1 cited review
“We had a death in the family yesterday. Within an hour of that happening, mom's water heater began flooding the Florida room. Three calls to our home warranty left us even more distraught. I found True Plumbers online. From my first contact with Erica, to Chris and Paul coming out they treated is with kindness, respect, and grace. Chris and Paul found the issue quickly and were able to fix it easily.”
Fast response in 2 reviews — within a couple of hours for same-day 'no water' call; water heater repair found and fixed quickly.
2 cited reviews
“Woke up to no water gave you guys a call and the lady on the phone(sorry I didn't catch her name) was very helpful and quick to get things moving for me. Mr. Alex got here in just a couple hours and had my place back up and running again in about 45 minutes. Also pretty good pricing.”
“We had a death in the family yesterday. Within an hour of that happening, mom's water heater began flooding the Florida room. Three calls to our home warranty left us even more distraught. I found True Plumbers online. From my first contact with Erica, to Chris and Paul coming out they treated is with kindness, respect, and grace. Chris and Paul found the issue quickly and were able to fix it easily.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Will be our go-to plumbers from this day forward! We had a death in the family yesterday. Within an hour of that happening, mom's water heater began flooding the Florida room. Three calls to our home warranty left us even more distraught. I found True Plumbers online. From my first contact with Erica, to Chris and Paul coming out they treated is with kindness, respect, and grace. Chris and Paul found the issue …”
“Awesome experience with Mr.Alex Cheek today. Woke up to no water gave you guys a call and the lady on the phone(sorry I didn't catch her name) was very helpful and quick to get things moving for me. Mr. Alex got here in just a couple hours and had my place back up and running again in about 45 minutes. Also pretty good pricing. Was worried I'd have to cash in the savings but it ended up being a fraction of what I …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 716 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire True Plumbers & AC?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own True Plumbers & AC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Zephyrhills, FL
Cornerstone Pros - Air Conditioning, Plumbing & ElectricalCONDITIONALRanked #12 of 15 in Zephyrhills · Emergency-ready with Sunday morning callouts and texting back, but pricing can run 50-100%…Total Plumbing SolutionsCONDITIONALRanked #14 of 15 in Zephyrhills · 4.9★ across 654 reviews; 5 of 5 analyzed all 5-star; slab leak and re-pipe jobs completed …See all 15 plumbers we've reviewed in Zephyrhills, FL →
Nearby: Plant City · Mulberry · Brandon · Zephyrhills