TRUE Electric, Plumbing, Heat & Air
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
1 concern
One of 5 reviews (20%) reports failed plumbing installation of commercial water heaters with unresponsive follow up—concerning for reliability on larger jobs
Trust Score: 0/100 · Based on 14 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 14 Reviews Tell Us
Emergency Response
Quick response and minimal wait times—4 of 5 reviews praise speed of service and professional demeanor
What To Watch Out For
Poor workmanship on commercial plumbing—water heaters installed incorrectly and wouldn't stay online
Bad follow-up and communication on service requests, especially for commercial work
One of 5 reviews (20%) reports failed plumbing installation of commercial water heaters with unresponsive follow up—concerning for reliability on larger jobs
Quality & Professionalism
Quick response and minimal wait times—4 of 5 reviews praise speed of service and professional demeanor
Communication
Bad follow-up and communication on service requests, especially for commercial work
Customer reviews
Reviews from Google, Yelp & more
Can’t say enough great things about True!!! Cody was very friendly and work diligently to get my ac back up and running!! Definitely a trustworthy and honest company!! Recommend 100%
Great service! We had Cody stop by our location and it was nothing short of a great experience. Everything was well taken care of and an overall seamless process. Thank you!
Not done yet, but so far my experience with TRUE has been phenomenal. These people are professionals and they do everything! I mean EVERYTHING. Heating, AC, Plumbing Masonry, Framing…. All of it. Even the roof. And they do it quick… no waiting around. I couldn’t be more pleased with these folks
Poor install of 4 -AO Smith commercial water heaters. Poor follow up to service requests when one of the heaters wouldn’t stay online and bad communication. Do not recommend for plumbing or commercial work.
TRUE is awesome. Technician was friendly and professional! Got the job done & we are cool!! I highly recommend this company. They always take good care of us!! Thank God, they TRUE-LY are the best! 👍🏽
Business details
Service area
Based in Cleburne. Serves 3 nearby cities within 20 miles:
TRUE Electric, Plumbing, Heat & Air