Triple R Services, LLC
Plumber · Smithtown, NY
Our verdict
Owner Rich shows up fast even on Sundays for emergencies, charges fair prices with no hidden fees, and does meticulous work—but communication during the job could be more proactive.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency availability: responds on weekends and same-day for urgent issues like pinhole leaks
1 cited review
“Promptly returned our call, showed up on time, explained what had to be done.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviewers praise pricing transparency and absence of upselling or hidden fees
1 cited review
“No upselling, no hidden fees, just high-quality work and a job well done.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistently meticulous workmanship with attention to cleanliness and precision across multiple job types (basement re-piping, boiler repair, leak replacement)
2 cited reviews
“His work is very meticulous. He literally came into my house like a surgeon.”
“Rich communicated with us, arrived on time & got the job done quickly & neatly.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Diagnostic thoroughness: proactively identifies secondary issues (corroded pipe beyond the pinhole leak) and explains problems clearly before work begins
1 cited review
“His work is very meticulous. He literally came into my house like a surgeon.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Prompt response time with on-time arrivals noted in 4 of 5 reviews
2 cited reviews
“Promptly returned our call, showed up on time, explained what had to be done.”
“Rich communicated with us, arrived on time & got the job done quickly & neatly.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“If you need a plumber who just gets the job done without the runaround, call Rich at Triple R. He fixed a leaking pipe in my basement today. No upselling, no hidden fees, just high-quality work and a job well done. It's nice having a reliable plumber you can trust.”
“This company came highly recommended to me through a trusted friend. The owner of the company Rich came a week ago to my house to diagnose my plumbing issue and yesterday the suggested job was completed. I needed a waste line re-piping in my finished basement. My kitchen drain was completely clogged with zero drainage from builders mistake and prior owners that were careless. I am extremely happy and satisfied …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 77 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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Find plumbers near you
Triple R Services, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Central Islip · Coram · Greens Farms · Ocean Beach