Total Comfort Group
Plumber · Urbandale, IA · Open 24 hours per Google listing
Our verdict
Consistently excellent across the board with near-perfect scores—fast response, honest diagnostics, and strong customer relationships that earn lifetime loyalty.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness and courtesy: 4 of 5 reviews specifically praise prompt arrival and polite technicians
2 cited reviews
“he was prompt and very courteous”
“technician just use the snake down the main amazing opened up the drains”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Honest diagnostics and problem-solving: One reviewer notes the company correctly diagnosed a false 'pipe collapse' claim from a competitor and resolved the issue
1 cited review
“technician just use the snake down the main amazing opened up the drains”
High-quality workmanship: Multiple reviewers explicitly praise technical quality and attention to detail
1 cited review
“technician just use the snake down the main amazing opened up the drains”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong customer retention: 2 reviewers explicitly state they are lifetime customers or have used the company repeatedly
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I would highly recommend this company along with the technician.I hired another company. The morning of they tried to tell me my pipes collapsed come to find out. They just didn’t try hard enough and the technician just use the snake down the main amazing opened up the drains wonderful company to work with. and a very honest”
“We had another great experience with Total Comfort Group! From the amazing office staff to the best technicians! Y’all continue to go above & beyond! I was thrilled to learn I can request them through my home warranty plan so no matter the need the they have me covered. Special thanks & BIG shout out to Madison & Gavin! I appreciate all you do! You have a customer for life & hands down my only recommendation.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 689 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Total Comfort Group?
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