Total Comfort Group
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 689 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 689 Reviews Tell Us
Emergency Response
Exceptional responsiveness and courtesy: 4 of 5 reviews specifically praise prompt arrival and polite technicians
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
High-quality workmanship: Multiple reviewers explicitly praise technical quality and attention to detail
Communication
Exceptional responsiveness and courtesy: 4 of 5 reviews specifically praise prompt arrival and polite technicians
Customer reviews
Reviews from Google, Yelp & more
I would highly recommend this company along with the technician.I hired another company. The morning of they tried to tell me my pipes collapsed come to find out. They just didn’t try hard enough and the technician just use the snake down the main amazing opened up the drains wonderful company to work with. and a very honest
We had another great experience with Total Comfort Group! From the amazing office staff to the best technicians! Y’all continue to go above & beyond! I was thrilled to learn I can request them through my home warranty plan so no matter the need the they have me covered. Special thanks & BIG shout out to Madison & Gavin! I appreciate all you do! You have a customer for life & hands down my only recommendation.
READ THIS! I had my sewer replaced by DSM Excavation. They are ALL the BEST! Amy was in charge. Trust me, it’s Amy’s world and you want her running it! She’s like having a personal asst.! Amy Rocks! Then Robert (thank you for your service) and Tyler. Robert is Mr. Customer service . Tyler is the hardest worker I’ve ever seen! You want them on your team. Cleaning and grading were commandeered by Chase and Kayden. Nice, efficient, go the extra mile. This company must have customer service training like no other! These guys are simply the absolute best. There could not possibly be a better company in the world! Thank you ALL of you for everything! Above and beyond! Don’t ever think of using anybody else. Zippy drain Chris and Seth rock too. I could go on and on, just trust me! This company is a class act! Amy … I love you! You are AMAZING!! Kudos to DSM Excavating (Total Comfort Group) Please recognize All these people. They are seriously the best!
During our home inspection they noticed our water heater flue wasn't connected. Total comfort group was quick to send Lucas over and he did a fantastic job getting it fixed! He was very polite and kind. You could tell he cared about the quality of his work. Highly recommend!!
Nate was my tech… he was prompt and very courteous. I felt comfortable with him in my home. The office was very easy to work with as well as very pleasant! I would recommend this company highly!
Business details
Service area
Based in Urbandale. Serves 8 nearby cities within 20 miles:
Total Comfort Group