Top Shelf Plumbing Pros LLC
Plumber · Cottonwood Heights, UT · Open 24 hours per Google listing
Our verdict
Perfect 5-star run across 52 analyzed reviews — Devin lowered one estimate after seeing the actual problem; beat a competitor by $800–$1,000 on a water softener install; 7 fast_response citations.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 52 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Beat competitor quote by $800–$1,000 on water softener install; replaced 40 feet of galvanized pipe with PEX at no extra charge during same visit.
1 cited review
“I had thought about getting a water softener and contacted them along with other companies, and they beat the other companies by $800-$1000 on the softener and the install. Not to mention the price was upfront and didn't change. Devin also replaced about 40 feet of old galvanized pipe with PEX pipe free of charge.”
Lowered original estimate after getting a better look at the problem — 'typically you don't see the original estimate go down, you typically see it go up'.
1 cited review
“Devin was thorough, kind, and even referred us to a process for our house that was cheaper than his original estimate after he was able to get a better look at the problem. Typically you don't see the original estimate go down, you typically see it go up.”
fast_response=7 in 52 reviews; hose bib fixed within a few hours of calling; communication=6 with thorough explanations on every job.
2 cited reviews
“Called Top Shelf Plumbing about a leaky hose bib and Devin had it fixed just a few hours later at a fair price. It's great to finally find someone I can trust instead of going with one of the big companies.”
“Devin has been very thorough, and took the time to make sure we understood everything. His customer service is great, he is very professional and kind. He also was very responsive and got our service done very promptly.”
What reviewers report — the concerns
We looked for patterns of complaints in the 52reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Devin is highly professional, a reliable communicator and fixed our plumbing issues much more affordably than I had been quoted by another company. I highly recommend.”
“Devin was wonderful to work with. He came in clutch for us when we had issues with our plumbing/remodel. He was very knowledgeable and professional. I would highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Top Shelf Plumbing Pros LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Top Shelf Plumbing Pros LLC?
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Find plumbers near you
Top Shelf Plumbing Pros LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Salt Lake City · Park City