TLC Plumbing Inc
Plumber · Highland, IN · Open 24 hours per Google listing
Our verdict
Excellent emergency response (under 1 hour) with strong workmanship when you get Jose, but inconsistent expertise and pricing concerns for specialized jobs like septic systems.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: called at 4pm and on-site by 5pm, completed by 6:30pm
1 cited review
“at my house by 5, done by 6:30”
4 of 5 reviews praise Jose specifically for thorough, professional work and cleanliness
1 cited review
“Jose gave us great advice highly recommended”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Friendly, professional office staff and on-site crew communication noted in emergency call experience
1 cited review
“at my house by 5, done by 6:30”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews indicates knowledge gap with septic/drainage systems—critical for older homes, suggesting inconsistent technician training
“plumber did not know about drainage systems”
Red flag
Significant score variance (35 points) driven by one 1-star review contrasting with four 5-star reviews—quality heavily dependent on technician assigned
“plumber did not know about drainage systems”
Cited in 2 of the 5 reviews we analyzed.
High pricing for service calls: $160 charged for a 21-minute visit (9:05am-9:26am) billed as 1 hour with no senior discount
“plumber did not know about drainage systems”
Staff lack expertise in specialized systems: plumber sent to older home with septic had to call for guidance on drainage systems
“plumber did not know about drainage systems”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If u have an older home w septic services DO NOT call them. The plumber they sent did not know about drainage systems. He called some one to ask questions. Arrived at 9:05, left at 9:26. Charged $160 for 1 hour service call. No Sr. Discount. Definietly not TLC care.”
Positive
“Jose did an amazing job fixing our apartments plumbing! It was a life saver, and he left the place cleaner than when he got here! Highly recommend!!”
“Jose did a terrific job fully plumbing and cleaning. Job took over four hours but he was very thorough. Toilets were unclogged and flooding stopped”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 91 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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Find plumbers near you
TLC Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hammond · Portage · Valparaiso · Monee