Thurgood Plumbing & HVAC
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Mid-Range
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Trust Score: 0/100 · Based on 610 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 610 Reviews Tell Us
Emergency Response
Same-day or next-day scheduling and execution; one customer accepted bid and technician arrived same day to install water heater.
Emergency and same-day calls
What To Watch Out For
Labor and service charges billed as 'driving time' or other line items can feel opaque; one reviewer noted labor rate seemed 'a bit on the higher side' despite fair overall pricing.
Quality & Professionalism
Technician professionalism and attention to detail—respectful of home, maintains cleanliness, provides maintenance tips post-job.
Respect for Your Home
Technician professionalism and attention to detail—respectful of home, maintains cleanliness, provides maintenance tips post-job.
Pricing
Labor and service charges billed as 'driving time' or other line items can feel opaque; one reviewer noted labor rate seemed 'a bit on the higher side' despite fair overall pricing.
Customer reviews
Reviews from Google, Yelp & more
Thurgood Plumbing was awesome. I couldn't rate them more highly. We had them come out and prep our house gas lines for a gas upgrade (our home needed much more gas than the current meter allowed). Thurgood helped install regulators throughout the house, as well as helped us run a gas line to our outside fire pit. Their pricing was fair and their service was excellent.
My wife and I were able to get on Thurgood's schedule easily and had them repair a leaky pipe and install a new water heater. Pricing was very fair and Gusto performed all the work with ease. We are repeat customers and will keep calling on these professionals whenever we need work down with plumbing and HVAC. Thank you Thurgood Plumbing and HVAC, and especially to Gusto for doing such a great job.
Dont bother looking around, just go with Thurgood plumbing! We got 3 different bids and Thurgood came in $1000 less than everyone else. They quoted the same options and upgrades. When we accepted the bid they came out that same day and installed our water heater. Technician was professional and respectful of our house, taking care to keep our floors clean. He gave us tips for maintaining the new water heater and was done in about an hour. Highly recommend, A+ service, they felt honest and reliable not trying to upcharge or add services like some of the other guys. thank you
Gentleman was very knowledgeable, professional and friendly. I was a bit shocked at what I would call the service charge when I was told there was no service charge, likely billed as labor and driving time to go get a new part. When considering work done against a new system there was no comparison. I would recommend the company but just understand there is no free ride so go into it with that expectation and you'll be fine. I do not feel I got skinned, but what I call labor was a bit on the higher side. All in all he was thorough and got the job done professionally.
Gusto was great on our sewer line quote and helped us figure out what the exact repair needed via sewer scope (everything was orangeburg as Gusto stated vs others saying orangeburg and cast). Unfortunately, the warranty, cost and timeline was not as competitive so we had to go elsewhere. Will recommend in the future, however!
Business details
Service area
Based in Clinton. Serves 11 nearby cities within 20 miles:
Thurgood Plumbing & HVAC