The Toilet Jockey Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 95 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 95 Reviews Tell Us
Emergency Response
Exceptional responsiveness to emergencies: arrives quickly even when busy, and takes late-night/same-day calls. 2 of 5 reviews specifically praise fast arrival and timely completion.
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Consistently high-quality workmanship across multiple job types (wax rings, drain assemblies, hot water heaters, garbage disposals). All 5 reviewers explicitly praise the quality of work.
Communication
Exceptional responsiveness to emergencies: arrives quickly even when busy, and takes late-night/same-day calls. 2 of 5 reviews specifically praise fast arrival and timely completion.
Transparent pricing upfront with flexibility: offers multiple price tiers (e.g., same-day vs. delayed service) and explains work clearly before proceeding.
Pricing
Transparent pricing upfront with flexibility: offers multiple price tiers (e.g., same-day vs. delayed service) and explains work clearly before proceeding.
Customer reviews
Reviews from Google, Yelp & more
In a world of unknowns, why pick a company without a good backbone? Five stars!. Beyond happy with our choice. Help the local, small guys with the required skill set. Tim was great to work with and completed the job in a timely manner. Thank you!!
Tim installed the plumbing for my water filter system. He was very kind and courtesy and did an excellent job with the install. I would highly recommend him.
Beyond Excellent service 5 stars is not enough! Our family had a leak in a old gray waterline in our mobile home, Called them and Tim even though he was busy took the time to talk to my dad and said he would make time to stop in and take a look. He sure did and fixed it efficiently and effectively and went Above and beyond, Merry Christmas has a whole new meaning for our family this year . So good he left our family in happy tears! I highly recommend The Toilet Jockey for your needs, We sure will be using them again should the need come around and definitely will be recommending them to anyone with plumbing needs. Truly the kindest caring business we have ever gone to. Thanks again and Merry Christmas !!!
We live out of State, we own a rental property in Saratoga County. We need to have tradespeople that we can trust. We have now hired the Toilet Jockey for two repairs. One was a toilet wax ring replacement, and Yesterday they repaired the drain assembly for a pedestal sink for us. I am a firm believer in hiring handymen for certain tasks, but when it comes to plumbing, heating and electrical work, we prefer to hire licensed contractors. These repairs are very important! Tim is great to work with. He is great at getting on the phone and explaining things. One on, I had to hire this company. Their name and logo are fantastic! Haha. One last thing, Tim was very upfront the first time that we hired him. The leaky toilet project. He gave me a price if he came out last minute/the next day and a price if it could wait until a few days later. I really appreciated being given the option. We will definitely be calling you for future projects in the future.
I would highly recommend using this company! We contacted them to help us with a garbage disposal that was backed up and they arrived quickly and fixed the problem in no time. While they were there, my husband asked them to look at our hot water heater that seemed to be leaking and they let us know that we definitely needed a new one and explained to us how our other one wasn’t installed correctly. We had the new hot water heater installed a week later and it was done in no time and done right! Ben is great at answering all of our questions and we will definitely be using him again in the future for our other plumbing needs for our house. Great service and a really nice guy :)
Business details
Service area
Based in Saratoga Springs. Serves 2 nearby cities within 20 miles:
The Toilet Jockey Plumbing