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The Fair Plumber LLC

Mount Prospect, IL
4.9(158 reviews)
BBBA+Accredited
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

3 concerns

One documented case of potential over quoting on diagnostic work: A single 1 star review (10% of sample) reports a $17,000 quote that was vastly inflated vs. competitor pricing ($900), raising concerns about initial quote reliability on complex jobs without second opinions, Defensive response to price verification: Manager reportedly became unpleasant when customer expressed intent to get a second opinion, which may discourage price shopping, upselling concerns

Trust Score: 0/100 · Based on 158 reviews

Top pickTop pick
4.9Google·4.5Yelp·BBB A+

Our Verdict

Strong Hire

#4 of 13 in Mount Prospect, IL

Best for
  • Emergency and same-day calls
  • Emergency and burst pipe repair
  • Faucet and fixture work
Avoid if

No major caveats

Hire if: You need fast same-day or after-hours response

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 111 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 158 Reviews Tell Us

Emergency Response

Same-day or next-day emergency response: 5 reviews explicitly mention arriving the next day, completing same day, or fixing issues within hours of contact

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Major pricing discrepancy on one complex job: Customer was quoted $17,000 to replace 20 feet of piping but another company solved it for $900 using a different diagnostic approach, and manager was 'very unpleasant' when customer sought second opinion

1 review mentions membership programs or upselling

One documented case of potential over quoting on diagnostic work: A single 1 star review (10% of sample) reports a $17,000 quote that was vastly inflated vs. competitor pricing ($900), raising concerns about initial quote reliability on complex jobs without second opinions

Defensive response to price verification: Manager reportedly became unpleasant when customer expressed intent to get a second opinion, which may discourage price shopping

Upselling concerns

Quality & Professionalism

Technician quality and professionalism: 14+ reviews specifically praise individual technicians (Jesus, Jose, Christian, Rolando, Thomas, Chris, James) for efficiency, cleanliness, and thoroughness

Communication

Clear communication and explanation of work: 6 reviews mention technicians clearly explaining what needs to be done and why

Pricing

Major pricing discrepancy on one complex job: Customer was quoted $17,000 to replace 20 feet of piping but another company solved it for $900 using a different diagnostic approach, and manager was 'very unpleasant' when customer sought second opinion

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
khrystyna tykhanska

I highly recommend this plumbing company for their quick and professional repair service. The technicians arrived on time, identified the issue right away, and fixed it efficiently. I am very satisfied with their work and will gladly use their services again.

L
Lindsey Witting

Rolando and Thomas did fabulous work at our house. We weren’t able to use plumbing on one side of our house and they fixed it. They were super professional and would recommend them to anyone. Thank you guys so much!!

A
Armando Gomez

Great experiences with the fair plumber they replaced a water heater in one of my properties a couple of months ago and when the water heater in my house went bad I knew who to call . Highly recommend them for any plumbing needs!

S
Sarah Rodriguez

Never calling The Fair Plumber again. We used them years ago and spent over $6,000 to replace an outdoor pipe, so when we started having a similar issue, we called them back. They did come out quickly, which I appreciated. However, they quoted us $17,000 to replace about 20 feet of piping. Thankfully, a friend encouraged me to get a second opinion. Another company came out within an hour, used a different tool, flushed the line, and resolved the issue for $900. I cannot believe I was almost pressured into paying $17,000 for a problem that was fixed for $900. To make matters worse, the manager was very unpleasant when I told him I wanted to check with another company. Extremely disappointing experience. I would not recommend The Fair Plumber.

L
Linda D.Yelp

Still waiting on Fair Plumber in Mount Prospect Illinois to fix their faulty work mess. I have water running down my basement wall after Fair Plumber attempted to install a 1st floor kitchen Faucet. They were unable to remove the shut off valve and struck it with great force repeatedly and then finally brought out an electric power tool to remove it. In the process I believe they dislodged something in the wall or broke something causing water to drip into the basement wall. When I called yesterday they denied any responsibility and called me a racist because one of the workers who performed the work was black. Today they said they would send someone out between 11-1pm. Well, they were a no show. 45 minutes ago I received a call telling me someone would be here in 10 minutes. Again a no show. This clearly is a company that does shoddy work and takes no responsibility. They make promises that fall flat and are into name calling customers to make themselves feel better.

A
Andrey BeresnevGoogle

When our basement ejector pump suddenly failed, we were dealing with a smelly, stressful mess. I called The Fair Plumber and they responded incredibly fast. They had a technician out the same day, and I couldn’t be more grateful. The plumber explained what went wrong in clear terms, offered repair vs. replacement options, and had the new pump installed and running in just a few hours. He tested everything thoroughly before leaving and made sure we were confident in how the new system worked. The work area was spotless when he finished. This company really came through in a tough situation. Reliable, responsive, and reasonably priced - I highly recommend The Fair Plumber for any plumbing emergencies!

V
Victor GomezGoogle

I couldn’t be happier with my experience with The Fair Plumber LLC. From the moment I reached out, their communication was prompt, professional, and friendly. They arrived right on time, diagnosed the issue quickly, and explained everything clearly before starting the work. What really impressed me was their honesty—no upselling, no hidden fees, just fair pricing (true to their name!) and high-quality workmanship. The job was done efficiently, and they left the area spotless. It’s rare to find a plumbing company that’s this reliable, transparent, and respectful of your time and space. Highly recommended—I’ll definitely be calling them again for any future plumbing needs!

K
KASIA KOWALIKGoogle

I had a great experience with The Fair Plumber when they came to replace a faulty shower valve at my home. From the first phone call, they were professional and easy to work with. The plumber was very knowledgeable and took the time to make sure the new valve was installed properly and working smoothly. He also tested for any leaks and cleaned up the area before leaving, which I really appreciated. The pricing was fair, just like their name says, and the whole process was stress-free. I’m very happy with the result—my shower works perfectly now! I wouldn’t hesitate to call The Fair Plumber again or recommend them to friends and family.

E
Ewa BGoogle

I had a persistent leak underneath my kitchen sink that was starting to cause water damage. I called The Fair Plumber and I was happy with their service. They were able to schedule me quickly, arrived right on time, and diagnosed the problem. The plumber was professional, explained the issue clearly, replaced a faulty pipe fitting, and had everything fixed and cleaned up after work. No more leaks, and I have peace of mind knowing the job was done properly. I’ll definitely be calling them again for any future plumbing needs!

J
JaroslawGoogle

Shoutout to The Fair Plumber for making my garbage disposal replacement quick and painless! My old unit suddenly stopped working, and they had someone out the very next day. The plumber was super friendly, explained all my options, and had the new disposal installed in under an hour. He made sure everything was working smoothly and cleaned up like he was never there. The whole experience was fast, easy, and affordable. I’ll definitely be calling The Fair Plumber again for any future plumbing needs. Highly recommend!

M
Megan L.Yelp

My husband called this company on a recommendation from a friend. Pat arrived and gave us an estimate for the work that was comparable to what we expected. Pat completed the work efficiently and carefully. However he took extra care to mention that he felt our water was too hot for our small baby. He also was careful to ensure the fumes or work did not upset her. Pat also showed me how to prevent the issue from happening again. The pricing of this work was fair. I trust Pat and recommend him.

P
Pa'al J.Yelp

Fair Plumber came on a Sunday and did an amazing job of fixing our kitchen issue. Chris was courteous and very thorough in explaining our issue. Chris explained how to take care of our faucet and ways to protect our home during the winter. Chris was very efficient in his work and took the time to explain the process. We are so happy we went with Fair Plumber, who we have used before when we had an issue....We highly recommend Fair Plumber, great timely service and expertise!!

K
Katarzyna KolosGoogle

Excellent service from start to finish! I had a worn-out cartridge in my bathroom faucet that was causing constant dripping. I called The Fair Plumber. Customer service was great. The plumber replaced the cartridge efficiently, explained what the issue was, and made sure everything was working perfectly before he left. No more leaks, and the faucet works like new! I really appreciate their professionalism and would definitely use them again. Highly recommended!

T
Tomasz DuniecGoogle

I had a severely clogged kitchen drain and The Fair Plumber came to the rescue! They were able to schedule a service quickly. The technician arrived on time and was professional and experienced. He rodded the drain thoroughly and had everything flowing smoothly again in no time. He also gave me helpful tips to prevent future clogs. The whole process was fast and hassle-free. I will definitely call them again for any future plumbing issues. Highly recommend!

K
Kasia MajerczakGoogle

I had a great experience with The Fair Plumber. They showed up on time, were very professional, and clearly explained everything that needed to be done. The work was done quickly and carefully, and the price was exactly what they said it would be—no surprises. It’s hard to find honest and reliable service these days, but The Fair Plumber really lives up to their name. I’ll definitely call them again if I need plumbing help in the future. Highly recommended!

Business details

Phone
(847) 452-9444
Address
668 E Northwest Hwy #4, Mt Prospect, IL 60056, USA
Hours
Open 24 hours

Service area

Based in Mount Prospect. Serves 42 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

The Fair Plumber LLC

4.9$$
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