The 24HR Plumber, LLC
Plumber · Independence, KY · Open 24 hours per Google listing
Our verdict
4.5★ across 33 reviews; reviewConsistency=0.616 with 3 of 28 analyzed being 1-star — expensive=2 flagged; older reviews (2015-2020) dominate evidence, recent activity thin.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 28 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
weekend_or_emergency=3; competed on Christmas week sewer line repair and won on price vs competitors who quoted $1,200 and wouldn't work in rain
1 cited review
“On the week of Christmas I had my line from the house to the municipal sewer break and we were unable to use water. I called three plumbers. One company quoted me $1200 for the repair and would not be out for a week. The other company quoted $600 but wouldn't work in the rain. The 24HR Plumber came in at a fair price and got the work done.”
Cited in 2 of the 28 reviews we analyzed — 1 cited review not excerpted here.
Flat-rate service call — discovered poorly installed pipes and corrected them as part of standard call without extra charge
1 cited review
“We had an impossible clog in our kitchen sink. Ian came out and had everything flowing again in fifteen minutes... In the process of the repair he discovered poorly installed pipes and corrected the problem as part of the flat rate service call. He is honest, and does not try to sell you unnecessary services. His prices are quite reasonable.”
Cited in 2 of the 28 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
With <25 reviews, expensive=2 is a flag — both cite same reviewer noting competing quotes for same work at lower prices
“On the week of Christmas I had my line from the house to the municipal sewer break and we were unable to use water. I called three plumbers. One company quoted me $1200 for the repair and would not be out for a week. The other company quoted $600 but wouldn't work in the rain. The 24HR Plumber came in at a fair price and got the work done.”
Cited in 2 of the 28 reviews we analyzed.
expensive=2 across only 28 reviews analyzed — a pattern worth noting at this review volume
“On the week of Christmas I had my line from the house to the municipal sewer break and we were unable to use water. I called three plumbers. One company quoted me $1200 for the repair and would not be out for a week. The other company quoted $600 but wouldn't work in the rain. The 24HR Plumber came in at a fair price and got the work done.”
Cited in 2 of the 28 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 28 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I have called repeatedly and get no answer or return call. Out of business?”
“Woke to water heater leak and left a voicemail for them and never got a return call”
“Impatient costumers service, I called and said "one second please" so I could get my father and learn what exactly was wrong with our water heater. I had her on speaker phone and heard her say "did they seriously just call" just as i found my dad they hung up. The call lasted one minute, horrible never again.”
Positive
“Have done business with 24 hr Plumber for several years both at home and business and you will never find the service they provide with anyone else. Just had them come to my home today and they were professional, on time and so helpful. They are good “ “ol fashion friendly” and even took the time to help with a closet rod that fell down in my closet and fixed it too! That’s not something you find everyday!”
“Chad did an excellent job we had some complications & mind changing & he never complained or got frustrated. He did a quality installation & everything works great. We even asked him to fix our ice maker line to our fridge which was not scheduled & got that done too. I highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Aug 2021.
Should you hire The 24HR Plumber, LLC?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own The 24HR Plumber, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The 24HR Plumber, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: West Point · Elizabeth