Summers Plumbing
Plumber · Athens, GA · Open 24 hours per Google listing
Our verdict
4.6★ across 94 reviews; fast_response=22 and professional=54 are the dominant themes, but expensive=7 and two separate slow_response complaints point to occasional gaps in value and scheduling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Athens, GA · compare all →
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited in 22 of 85 analyzed reviews — technicians arrive on time on large commercial and residential jobs alike
1 cited review
“We used Summers Plumbing on a multi milion dollar project and it was by far the best and most professional experience we had out of all the subs on this huge endeavor. Always on time, always knowledgable, very good communication, and the job was done right...and it was a BIG job.”
Cited in 3 of the 85 reviews we analyzed — 2 cited reviews not excerpted here.
After-hours emergency response confirmed: Jimmy restored water after hours, Jamie returned to finish thoroughly — cited in 2 separate weekend/emergency reviews
1 cited review
“Jimmy earned thanks for after-hours water restoration. Jamie returned completing everything thoroughly. Excellent performance. Dependable experts. Prompt. Communicative. And genuinely nice.”
Cited in 2 of the 85 reviews we analyzed — 1 cited review not excerpted here.
Technicians diagnosed and fixed a chronic pipe-clogging problem on a first visit, explained root cause, and returned same day to finish the job
Cited in 1 of the 85 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Emergency follow-through failure: charged $360 for 1 hour on a ruptured water line, then told 'technicians have a full sched' when customer called back to complete the job same day
“My main water line was ruptured and I had to turn off my water to the whole house. I called summer plumbing Monday night and arranged for someone to come out Tuesday morning to look in the problem. The technician came Tuesday morning and looked at the line and digging a hole by the main meter. We found a yellow jacket nest and the technician wanted to come back later after lunch when the nest was removed. I was charged 360 dollars for 1 hour and nothing was solved. I had the nest removed and called back at 11:30 am. I received this message about comes back l: "The technicians have a full sched"”
Red flag
BBB rating B- (not accredited) — moderate risk signal given otherwise high Google rating
“Called because the fitting to my bathroom sink, which they installed was leaking, was at total a 30 minute job. They have been my plumbers for 20 years, but the pricing has gotten out of control. 283.00 dollars was way too much.”
7 reviews flag expensive pricing — $283 for a 30-min sink-fitting fix drew a 1-star from a 20-year customer who said 'pricing has gotten out of control'
“Called because the fitting to my bathroom sink, which they installed was leaking, was at total a 30 minute job. They have been my plumbers for 20 years, but the pricing has gotten out of control. 283.00 dollars was way too much.”
Emergency scheduling broke down in one case: after charging $360 for an hour of uncompleted water-line work, technicians did not return that afternoon as promised
“My main water line was ruptured and I had to turn off my water to the whole house. I called summer plumbing Monday night and arranged for someone to come out Tuesday morning to look in the problem. The technician came Tuesday morning and looked at the line and digging a hole by the main meter. We found a yellow jacket nest and the technician wanted to come back later after lunch when the nest was removed. I was charged 360 dollars for 1 hour and nothing was solved. I had the nest removed and called back at 11:30 am. I received this message about comes back l: "The technicians have a full sched"”
Keep it in proportion: these concerns are cited in 2 of the 85 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Terrible experience do not recommend!”
“Long story short, if you need your septic tank pumped, look elsewhere. This company charges an unfair rate. Simply Septic is a much better and reasonably priced company. Continue reading if you want explanations…I had an urgent need for my septic tank to be pumped, so I contacted Summers Plumbing because they seemed like a reputable company. They came out the same day, which is why I gave them 2 stars instead of 1. …”
“I truly believe that I was overcharged for a simple installation of a new sink garbage disposal that I supplied myself. I was charged $340.00 to install a $179.00 unit which took their technician only 20 minutes. I was extremely upset when told how much the service call was, but paid the technician immediately by credit card before he left. An hour later I received an email from their billing dept. stating that …”
Positive
“Very good people helped us when we needed plumbing done on one of our septic jobs. They were a huge help and a great price. Definitely some good folks was impressed!”
“For plumbing services where Summers Plumbing operates, nowhere else needed. Professional excellence at reasonable rates with outstanding customer support. My son's toilet wouldn't stop running until Don diagnosed the problem and Jimmy replaced parts immediately!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Summers Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Summers Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Athens · Arnoldsville · Ila