Sharp Plumbing & Heating
Plumber · Marlborough, MA
Our verdict
4.9★ across 1,180 reviews; 5 of 5 sampled are 5-star — themeCounts.fast_response=3, professional=5; confirmed same-day hot water heater service with pre-arrival tech photo and live conference call with service manager.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency water heater service confirmed — no hot water at call time, tech dispatched and on-site within the day; texts with tech photo and name sent before arrival
1 cited review
“From my first call, I was so overly impressed with not only getting a live person, but having him get someone out to me same day when I had no hot water. They call you and text when they are about to come your way. You get a text with a pic and name of who's coming so you feel safe.”
Tech arrived within the hour in 1 of 5 reviews; live conference call with service manager during diagnosis cited as standout differentiator
2 cited reviews
“From my first call, I was so overly impressed with not only getting a live person, but having him get someone out to me same day when I had no hot water. They call you and text when they are about to come your way. You get a text with a pic and name of who's coming so you feel safe.”
“I called and needed urgent service due to a water heater leak & water went through the walls and carpet. Gui was finishing up work in Worcester and in less than an hour he was at our house.”
Toilet rebuild and sink stem replacement completed cleanly in one visit; area left neat — cited in 1 of 5 reviews
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Leo arrived on time, explained in detail what he was here to do and executed his job very professionally. He was available to answer questions and very polite. Will use Sharp again.”
“Just want to give a huge shout out to Dennis M from Sharp Plumbing and Heating Company! He came out to fix my super clogged kitchen sink. He was awesome! He walked me through everything he was doing and explained the issue. Highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,180 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Sharp Plumbing & Heating?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Sharp Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Sharp Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Worcester · Auburn · Leominster · Devens